Rated 3,8 out of 5 by 82
Rated 3,0 out of 5,0 by ASP59 Average Room with No Maintenance When Requested
Average room at a premium price. Did not have someone come to fix the toilet when requested on 2 occaisons for the one night stay.
3 de diciembre de 2013
Rated 1,0 out of 5,0 by teesee68 rude front desk "lady". uninformative of unavoidable expenses of stay
yes, I called last minute......I live local and needed a safe place for the night. I was rushed and shuffled along while checking in at the front desk. I was not the only persons checking in so I had time to observe how all guests were shuffled through like we were being processed on a fast moving conveyer belt. don't be fooled by the initial décor. I stay when needed at another local HIE....it has a free continental breakfast....Mansfield HIE has the exact same breakfast which you are charged over 10$ pp AND NOT TOLD YOU HAVE TO PAY until you go down and get a plate of food, eat up, then someone puts a bill in front of you ! that may not be a big deal to some but I am low income and thank god I happened to have a $250 credit limit charge card. not even a mini fridge in the room. just awful .all people of any and all walks of life should be treated with respect ,patience , and courtesy. staff meeting needed!
29 de noviembre de 2013
Rated 4,0 out of 5,0 by Bridgelover Mostly good weekend but heating issues problematic
The room was clean and the bed was comfortable. The biggest problem was that the heating unit, when on, was very loud and made the room too hot. When it went off, the room quickly became too cool. Also, on the second evening, I had to call for more shampoo. Housekeeping had taken away the partially used one but did not leave a new bottle.
On the plus side was Pike's Peak bar, the bartender was very good. The place was full but service was exceptionally good. The food was good and prices were very reasonable. The breakfast buffet was also reasonably priced.
20 de noviembre de 2013