Rated 4.1 out of 5 by 795
Rated 4.0 out of 5.0 by Diana2014 Miami Marathon
I was in town to participate in the Miami Marathon. This hotel was an excellent choice as it was walking distance to the start and finish lines. Really good restaurants close by and the hotel restaurant was superb. The only con to the hotel is the ridiculous $27/night valet parking. I would definitely stay here again but management should seriously consider reducing the cost of parking.
February 5, 2016
Rated 5.0 out of 5.0 by Terry1970 Above and beyond
I'm a peritoneal dialysis patient, and I require a lot of medical supplies. I had these supplies delivered to this hotel a few days before I arrived. Guest Relations employee Hugo assured me via telephone they would accept the delivery and hold supplies for me. I arrived a few days after delivery and supplies were there. Hugo was very friendly and helpful in person. He allowed me to keep some supplies at the hotel while I was on my cruise, and he held them for me until I got back. It was nice to be able to keep my supplies here both before and during my cruise.
I highly recommend this hotel for service and quality of people working there.
February 4, 2016
Rated 5.0 out of 5.0 by WHERE'S WALDO Perfect location
The location was an extremely short walk to American Airlines Arena. The shopping across the street was awesome. The hotel restaurant has a good dinner menu, unfortunately we could not get staff to seat us. It appeared that the dinner staff had to to everything including bus the tables. Which left no one to handle patrons arriving to dine. We left as did 6 other couples we all went across the street to the marketplace.
The entrance of the hotel was clean and inviting as was the staff. The hotel does have security!
February 4, 2016