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Rated 4.1 out of 5 by 310 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great staff Staff was friendly and helpful. Enjoyed having restaurant on site: the food was good. I left before breakfast so I cannot comment on that. The room was a little dated and could use better lighting but was clean and everything worked. I would stay here again February 8, 2016
Rated 5.0 out of 5.0 by Great stay I highly recommend this hotel thre staff was great very friendly courteous the rooms are nice bed was comfortable the food was great really recommend the holiday inn for anybody to want to stay in Middletown area February 8, 2016
Rated 4.0 out of 5.0 by Good comfortable Hotel The hotel is clean and modern with friendly staff. The rooms are very comfortable but the 4 pillows provided were all hard and large. Some people like that, but some don't. They should put 2 hard and 2 soft in the room if they are going to put 4 pillows on the beds. Otherwise, I have very high marks for this hotel. The restaurant has good basic choices for breakfast and the the wait staff is very friendly. February 3, 2016
Rated 4.0 out of 5.0 by Great staff and decent staff Helped by Doris and others. The attached restaurant and bar are allright. Internet speed tops out at 2.5 Mbps down / .4 Mbps up. The pool is on the small size. The fitness room is there with a small selection of bikes, treadmills, February 3, 2016
Rated 4.0 out of 5.0 by Very comfortable decent hotel. Great Bar!! I was in town for 2 nights. It was an average stay for the most part. The cons, The heater/AC was not on a thermostat and hard to regulate. It was also pretty loud. The thermostat in the refrigerator... there was no way to tell if you were making it colder or warmer and there was a screw that was certainly aftermarket that was put in to keep you from turning it past a certain point. Pros: Very friendly staff and great food at the bar. The room was clean and comfortable. February 1, 2016
Rated 4.0 out of 5.0 by Middletown NY biz stay... Nice, clean facility. Great front desk staff. Comfy bed. Clean bathroom w/ great water pressure. Good housekeepers; however maintenance and housekeeping management staff were far more inconsiderate with noisiness. Yes, the management staff were inconsiderate with the slamming of doors, etc...! Even the guests were quieter! Other less-than-desired things: - Pitifully bad in-room coffee maker. - TV that reset itself every time I turned it on (zeroed the volume and channels). - TV remote that worked poorly. - TV had no sleep timer. - Internet connection that required logging in after every 30 minutes of no use. Quite inconvenient. Those 'CONS' were generally tolerable, yet make the value poor. These are things generally expected at a lesser motel or inn. January 20, 2016
Rated 5.0 out of 5.0 by Comfortable bed and clean room We stay at this hotel often when we travel to the area. It is always clean, the stay are friendly, the rooms are comfortable. Easy location to find off the highway. January 18, 2016
Rated 4.0 out of 5.0 by A good Holiday Inn Experiance All around good stay. A few minor issues like a shower control and tub drain. We would stay again but I'm concerned about the price point for leisure travelers. January 3, 2016
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