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Rated 4.3 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Friendly staff One of the best work related stay I had. The staff was extremely helpful. The room was spacious and well appointed. Coffee maker and microwave were available. The bathroom was clean. Heating worked fine. Wireless Internet was a problem, however the staff provided me with Ethernet cable so cannot complain. Overall excellent stay and value for money July 29, 2015
Rated 4.0 out of 5.0 by Not a bad hotel - aveerage to decent at best Nothing is wrong with the hotel - although my laundry did not show up on the same day sent out. But nothing is going on at this property to make you want to come back either. It was okay... July 28, 2015
Rated 4.0 out of 5.0 by decent room, decent staff Room was good, internet was reliable and speedy enough once we contacted the desk for an updated access key (the ones in the in-room instructions and the envelope with the keys were both wrong). The heat/a-c cycled during the night and there was no "fan" setting to keep the noise constant, but it wasn't horrible. TV channels would be fine for adults, but we brought a 3-year-old, and the selection was not great for her. Breakfast was not included but we paid in advance, however the staff forgot to give us the cards we needed. When we inquired we were given cards, but they weren't filled out, which the breakfast staff insisted we do. Breakfast was very good although slow (off a menu with wait staff). Fitness room had some weights but was generally short on strength equipment, however there were several exercise machines and TVs. Pool was a bit small but very nice and towels were provided. Overall, a bit pricey for the level of service but not horrible, and all staff were very nice, in spite of the breakfast card snafu. July 22, 2015
Rated 5.0 out of 5.0 by Mount Prospect Holiday Inn The hotel was a good choice. The outside of the hotel shows its age, but the inside has been renovated and the rooms/bedding are very comfortable. The only complaint I had were the towels were rough and could use replacement. The breakfast option when booking is a great value. You can order anything off the menu in the restaurant. July 22, 2015
Rated 5.0 out of 5.0 by Outstanding Location This is my third year staying at this location, the staff is very professional and helpful. Facility very clean, quiet, and comfortable. Banquet rooms are spacious and love the overhead projector system. GREAT location! July 16, 2015
Rated 5.0 out of 5.0 by Very nice stay! We were in town for a wedding and the bride and groom had booked a block of rooms here for the out-of-town guests. We were very happy with our room, and had no problems at all. It was nice to be able to relax and have a good night's sleep when we got back to the hotel! July 11, 2015
Rated 4.0 out of 5.0 by Comfortable, Clean and Up to Date The room was good although there was too much light coming in from the parking lot. The pool was OK but the spa could have been warmer. And the lighting in the poll area is way to harsh. July 6, 2015
Rated 4.0 out of 5.0 by Quick stay, comfortable room Quick during the week stay. Bar Louie attached is a great amenitiy. Beds are comfortable and is pretty quiet at night. Good, easy location. July 6, 2015
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