Rated 4.3 out of 5 by 605
Rated 5.0 out of 5.0 by Bjørn N Great Stay!
We booked room at this hotel for many reasons: Close to attractions, secure parking, and possibility to have a room with direct access to pool. The hotel met our expectations 100%. The staff is there for you all the time. Secure parkng with direct access to hotel elevators makes it all so convenient. Extra credit to the room maid for meticulous / sober cleaning.
August 25, 2015
Rated 5.0 out of 5.0 by OklahomaDream65 Comfortable room, convenient location.
We spent 2 nights prior to a cruise. We did the park and cruise package and it couldn't have worked out any better. We were very impressed with the smooth check in process. Would recommend and will definitely do it again.
August 24, 2015
Rated 1.0 out of 5.0 Never stay with this hotel
It was bad experience staying with this hotel. Front desk staff are very unfriendly, water was dripping from ceiling, locked inside the room. No one seems to care.
Do not even try to reserve this hotel ever.
August 24, 2015
Rated 5.0 out of 5.0 by joniah YOU BETTER STAY HERE TO ADD TO THE N.O. EXPERIENCE
Superb establishment. The balcony view on all rooms was a great selling point. The view was of the city and warehouse buildings only but it added to the eclectic decor of this magnificent establishment. Perfect for the rate. It was clean, fresh and our hosting housecleaner was at our every need and even checked on us throughout the day. Once I return to NO in the near future, I will definitely check-in at this establishment. I also received free parking with my rate so that had me tickled! I hate there was no free food but the snack machine, ice and staying on the rooftop pool level was such a dream! We enjoyed celebrating my friend's BIRTHDAY IN THE BAYOU! love, texans
SUGGESTION: Use the extra room space and invest in queen beds and remove the double beds.
August 20, 2015
Rated 5.0 out of 5.0 by Cowbu Good front desk servide
Misplace my car key and staff was very helpful ,especially Roosevelt, in assisting us Thanks.
August 19, 2015
Rated 5.0 out of 5.0 by jbterp Warm Welcome
Overall I truly enjoyed my week long stay at this hotel. The front desk staff was more than accommodating in answering any questions and made both the check in and check out process very smooth.
I have only two recommendations for improvements.
1) The room across the hall from 1516 was being renovated/repaired and they started hammering and drilling around 8am for two days. They were tracking debris from the room all over the elevator lobby and when they were finished they did not clean the floors very well. The carpet in the hallway to the elevators remained messy for a few days.
2) The vent in the shower was completely covered with dust and cobwebs.
In all honesty these two items did directly impact the quality of my stay they were just two things that I noticed and are offered as constructive criticism. My hotel stay was fabulous. The staff was friendly and professional. The room was clean and modern, and all requests were handled immediately.
August 16, 2015
Rated 4.0 out of 5.0 by Levbet Nice room. nice people
Service staff (cleaning and engineer) were friendly and competent. Disappointed in restaurant.
August 14, 2015
Rated 5.0 out of 5.0 by Ivy65 hotel review
I loved how the headboards on the beds were. The room was so comfortable. The view from the 17th floor was beautiful. Especially the night view. I would recommend this hotel to anyone. I plan to return soon.
August 13, 2015