Rated 3.8 out of 5 by 1158
Rated 4.0 out of 5.0 Nice if you ignore the bathrooms
1. Asked for a place to recycle our plastic bottles at the front desk. The staff person said they do not have special containers, but we could just put it in "that bin" and they would take care of it. It was a trash can, and obviously would not be recycled. It's bad enough not to have this, but then to lie and say it would be "taken care of' was inappropriate.
2. The bathroom was VERY outdated, the paint peeling, the equipment (commode and shower) old, a real turn-off. The rest of the room was quite pleasant.
3. We had asked for a "high floor" and were placed on the 3rd floor. It was only for 1 night, so we did not bother to change.
4. having a feather pillow or 2 in the closet would be nice for those that do not like the small plump firm pillows.
May 22, 2015
Rated 5.0 out of 5.0 by Leslie13 Quiet, Relaxing, and friendly
This NYC hotel had an inviting entrance, with a friendly bar (and friendly staff)! The room was quiet and the bed was great. The meeting room was perfect for our crowd and the lunch in the cafe was excellent, as were the staff that were anticipating our needs. Thanks!
May 19, 2015
Rated 5.0 out of 5.0 by zoot9999 Friendly staff
I have stayed at this hotel in the past and was pleasantly surprised with the upgrades. The lobby was large enough to accommodate people waiting for others in the party to check in. The staff was most impressive, from check in to the room service staff, they made us feel like we were their only guest. The location is great, right off the highway and close to many locations in the city..
May 19, 2015