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Rated 3.9 out of 5 by 1266 reviewers.
Rated 3.0 out of 5.0 Room didn't seem "deluxe" Paid extra for a deluxe double, and the room (especially the bathroom) was quite dated. Windows are very dirty, A/C system is very old, and only the sheer curtains close, not the heavier curtains. Always light coming in - privacy seems limited. I'm not sure what Deluxe means, but there was nothing deluxe about this room. Hair dryer turns itself off after five minutes. The staff I interacted with were all very helpful and friendly, and the price was reasonable by NY standards. Not very conveniently located, though. I would advise people to save their money and just get a regular double room rather than pay more for a deluxe. July 30, 2015
Rated 3.0 out of 5.0 by My "go to" Hotel I always stay at this hotel when visiting Manhattan. The bathroom sink area is only big enough for one person, but it is NY. The in-room coffee is still the glass pots and I am unsure how clean they are, but I just don't drink it! Good value for the price. I like how it is away from the tourist-y areas. July 29, 2015
Rated 4.0 out of 5.0 by Good location and nice pool on the roof Good location and service and a nice pool on the roof. Need to improve elevators speed. July 29, 2015
Rated 3.0 out of 5.0 by Great location, fair value. Not the best Holiday Inn, price at NYC level but the hotel is outdated, the staff can do much better. July 25, 2015
Rated 2.0 out of 5.0 by Old Hotel Not the experience that I was expecting. The hotel looks old and not the comfort I was expecting. You can hear what happens outside your room with other guests Not sure if I will stay again in that hotel in my next visit to NY. July 23, 2015
Rated 5.0 out of 5.0 by comfortable bed but weak noisy air conditioner Overall the hotel was a great value. The room was very nicely decorated and very clean. The air conditioner had a clicking sound which was annoying.. Also the air conditioner did not cool the room sufficiently even when turned to maximum setting. The discounted parking was wonderful. The staff was very helpful and curteous. July 23, 2015
Rated 5.0 out of 5.0 by Very nice stay Was in town for the NYC Triathalon. Rooms were clean comfortable, staff was nice as well. We paid an additional $20 for the room to get the parking package, and it was well work it. Parking cost $42 with hotel validation, so that was good deal. Had two drinks at the bar, a beer and a Moscato $18 plus tip. I know I'm in NYC, but why oh why do we have to over charge for drinks. Waitress said that included 15% that she had to charge(?) not sure if she was including her tip, but she was telling that to all the patrons, we left a tip as well though. Again, we are in NYC so the hotel wasn't cheap, so I guess it would be considered a good deal. I would probably stay here again if we came back to NYC overnight. I'd just find a bar close by with a happy hour for a drink or two. Our room came with a free breakfast (IHG reward) that my husband said was very good. July 22, 2015
Rated 4.0 out of 5.0 by confortable room very good wifi very efficient. wifi aircon laundry service.everything worked fine. no much atmosphere a bit of a railway station. the whole place would deserve a refresh . July 22, 2015
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