Rated 3.9 out of 5 by 1224
Rated 3.0 out of 5.0 by Hoyhi New York 57th St. Holiday Inn
This hotel location is excellent. Hotel room needs better window curtain, too much light pass through room window. We were not able to sleep properly. The hotel bed are old and without any cushion. For the hotel room price, this location needs to improve the room to offer comfort to the guesses.
June 30, 2015
Rated 5.0 out of 5.0 by Svy646 I loved This Hotel
My room was very clean, comfortable and clean bed & linen, cable t.v. that had great reception, clean towels, plenty of warm water and I had a very quite room.
The lobby was clean and well decorated, no odors in the lobby or the room.
I plan to stay there again when I travel to NYC.
June 29, 2015
Rated 3.0 out of 5.0 by ccslaurie bad experience/bad stay
We walked into our room and it was HOT! We tried adjusting the A/C. When it didn't cool down, we called the desk and they sent a maint. man to look at it. He said he made adjustments and to give it 20 minutes to cool down the room. I went to the ice machine, and it didn't work! After half an hour and no relief I called the front desk. She said I had to wait at least an hour before they could do something. After an hour, we were sweating and I went down to the desk and said we had to change rooms. We went into our next room and the smoke detector was hanging down from the ceiling.
This hotel is very dated. It was probably nice looking about 20 years ago, but the décor-flooring, walls etc. are old.
We didn't get smiles or hello's from staff. Just not a great experience.
June 29, 2015