Rated 3,7 out of 5 by 242
Rated 2,0 out of 5,0 by Mickey 01 disappointed
I stayed at this hotel on Sunday 5th October with my family.Firstly the lady at the reception was very rude and not at all welcoming.I had booked for breakfast and pre-paid,when i mentioned this she said i had not booked breakfast and i was told to pay extra,i said quite a few times that i had book breakfast and she still refused to listen to me,then when she looked at her computer she said "oh you have booked breakfast" but never apologized,very stern faced.Next we had to wait along time for our rooms,this was ok to start with as some of our party had not arrived but when they did the rooms were still not ready,it was turned 4-0 clock when they were ready,not good.The pool was not in use which was a big disappointment,that is one of the reasons i chose this hotel.The room was cold as the radiator switch was missing and couldn't turn it on,also some of the lights didn't work.On a positive note, the bar staff were very friendly and the food was good.When i went to reception later there was a lovely young lady who was helpful and friendly,it's a pity the other lady wasn't the same,it is not nice entering a hotel to be greeted by someone who couldn't be bothered with us.
10 de octubre de 2014
Rated 1,0 out of 5,0 by Kary25 not a good experience
I've been using Holiday Inn for a long time.We've recently stayed for 3 days at one of their hotels Unfortunately on the second day they didn't clean our room.The hotel was brand new but during the day there was loud construction noises in the room next to us.The coffee machine at the Restaurant was very dirty and the cups weren't clean.
8 de octubre de 2014
Rated 5,0 out of 5,0 by Maria60 Excellent upgraded Executive Rooms
Another great stay at the Gosforth Park. Nicely decorated exec room, breakfast excellent. Will definitely be back to enjoy all the facilities
2 de octubre de 2014