Rated 4,1 out of 5 by 19
Rated 5,0 out of 5,0 by Diaz Reynoso Hotel Orizaba
El único verdadero Hotel en Orizaba, ofrece comodidad con un ambiente amigable.
8 de agosto de 2014
Rated 4,0 out of 5,0 Excelente apoyo al huesped
Al estar mi último día realicé mi check out sin contemplar que mi autobus tendría un retraso de 4 horas. Regrese al hotel y me permitieron guardar mi equipaje, incluso comida en el refrigerador y pude ocupar la alberca y el gym. Realmente aprecio mucho el apoyo y la forma de dar el mejor servicio al cliente, de por si ya era una de mis hoteles favoritos y con este tipo de actitudes confirman su excelencia.
3 de agosto de 2014
Rated 3,0 out of 5,0 by December stay2 Work in progress
I've stayed in this property many times before under its previous franchise, so this is how it compares. The renovations have been positive, the rooms are much nicer with laminate flooring than they were with carpet, also it has a more modern look. Unfortunately, one of the days of our stay, the hallway reeked of varnish and thinner, which gave us headaches, we were out most of the day and when we returned the smell was gone. We travel with our children, so we miss the children's play area that the property used to have. The pool is nice, but we liked being able to eat leisurely whilst the kids played.
For the most part, it looks as if the renovations are improving the property, hopefully they are almost through with the painting and varnishing. Staff was helpful and nice, could clean better under the beds though- most people check under the beds to make sure they haven't left anything behind- I was surprised to see accumulated dust bunnies., when I checked.
31 de julio de 2014