Rated 3,4 out of 5 by 150
Rated 2,0 out of 5,0 by Jude2006 Disappointed :-(
I am a priority platinum member of the IHG properties for years. I have collected over 200,000 points to take a vacation in Paris. Upon arrival, I was greeted by a friendly associate who upgraded my room. However, I did not get 2 beds as per my booking. I was given a room with 2 twin beds, no refrigerator or other accommodations that was in the first room that I went to and what I am used to when I stay in an IHG property. Then, I had a jack hammer in my ear one morning as they were renovating. I received a phone call from the front desk asking if I wouldn't mind letting the renovation crew have access for about 15 - 20 minutes. I said no problem so me and my guest went downstairs to wait. I asked for a cup of coffee which was no problem but very surprised that I had to pay for it. I think that should have at least been offered for the inconvenience. I was surely disappointed. . . .
28 de julio de 2014
Rated 1,0 out of 5,0 by YEGer Great location but...
Rooms repairs were badly needed, broken lamps, cracked tiles, holes in bathroom walls, broken door lock, broken door. Rude front desk staffs. Stay because of the great location but don't expect Holiday Inn standards, more like a one or two star motel.
26 de julio de 2014
Rated 3,0 out of 5,0 by RDS70 un poco antiguo y falto de mantenimiento
adicionalmente el trato del personal no fue tan cordial como en otros hoteles de la misma cadena en los que me hospedo habitualmente.
22 de julio de 2014