Rated 4.3 out of 5 by 191
Rated 3.0 out of 5.0 by maybe8666 Fast and easy check-in and check-out
Check-in process was fast, and the hospitality of the front desk personnel was friendly and welcoming. Staff was able to provide answers to all questions including the availability of take-out menus from nearby restaurants. Check-out process was made with ease. Thank you for a wonderful stay.
June 25, 2015
Rated 2.0 out of 5.0 by towi999 Great place to party, but not sleep
Stayed for one night and at 11:00 p.m. I noticed a lot of noise from the room next door. I called this to the Front Desk's attention and they responded that they'd take care of it. Things seemed to get somewhat quieter, and I tried to be reasonable in case the walls were just thin. At 4:00 a.m., I awakened because the party next door had continued from many hours after my initial calling of the Front Desk. No one followed-up to ensure that the party was really over. I went down to the front desk and the person on duty was upset that this was still going on and went up to break up the party. The group was high school/college-aged kids who were in multiple rooms (part of a larger group). On check-out, I stopped at the front desk to find out if they knew of the overnight problems -- they did NOT. The attendant asked if she could have my name and number to ensure that the General Manager would follow-up with me and a week later I've never heard a thing.
So a great place to party -- because it doesn't seem like the hotel staff cares, but not a great place to sleep, if that's your main intention.
I'd say one of the worst hotel experiences I've had in the last 5 years.
June 19, 2015
Rated 5.0 out of 5.0 by CVOroadglide Working
It has a good location and the staff is excellent. The breakfast also very good.
June 18, 2015