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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
99%
Recomendar este hotel

Valoración general

4.7

en base a 222 opiniones
99%
Recomendar este hotel

Ratings Breakdown

222opiniones

  • 5 Estrellas
    168
  • 4 Estrellas
    47
  • 3 Estrellas
    4
  • 2 Estrellas
    2
  • 1 Estrellas
    1

Great hotel and staff, dissapointing food

By

08 julio 2016

club

All interactions with staff were excellent. The food as I find with most Holiday Inn hotels was poor quality and poor value for money. Food often seems very clinical, like one may get in an NHS hospital

Publicado porHotelStaff
09 julio 2016
Dear Guest, Dear Guest, Thank you for your comment regarding your experience during your recent stay at Holiday Inn Porto Gaia. I greatly appreciate you taking the time to bring these matters to my attention and apologize for the inconvenience you have experience in the restaurant. It is our goal to consistently provide superior service and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel needs. Sincerely, Carla Inácio
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kurzer Eindruck

By

04 julio 2016

club

Qualität und Sauberkeit sind sehr gut. Essen (Frühstück) als Buffet, Auswahl sehr groß.
Nur die Bedienung der Klimaanlage ist etwas kompliziert (Ein/Aus nicht am Regler, sondern an einem der Betten).

Publicado porHotelStaff
08 julio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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Room excellent, attention to detail lacking

By

01 julio 2016

As a Spire Elite member used to staying at IHG hotels I was disappointed by a lack of attention to detail by some staff which, in my view, makes a stay great one. The bedroom was excellent with the beds exceptionally comfortable. An example of the attention to detail was finding the complimentary water not in the room and having to request it. Overall the stay was okay but it wouldn't have taken much to make it excellent.

Publicado porHotelStaff
05 julio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Nice hotel and staff

By

01 julio 2016

club

The hotel was nice and staff also very professional.

Publicado porHotelStaff
05 julio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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Excellent hotel and great staff

By

30 junio 2016

club

Stayed 3 nights, ate in restaurant and bar, found the food and drink excellent and the staff very attentive. Tomas, the restaurant matre'd deserves a particular mention as he went out of his way to be attentive and make our meal very enjoyable. the room was first rate with no defects.

Publicado porHotelStaff
05 julio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards,
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hotel bien ubicado para trabajo.

By

20 junio 2016

club

Escogido hotel por estar cercano a clientes. Alrededor de hotel no hay mucho que ver en lo que a oferta gastronónica ó tiendas se refiere.

Publicado porHotelStaff
25 junio 2016
Estimado Huésped, Gracias por su comentario sobre Holiday Inn Porto Gaia y por tomarse el tiempo para hacernos conscientes de su agradable experiencia en nuestro Hotel. Es realmente gratificante cuando un huésped reconoce los esfuerzos de nuestro equipo y toma el tiempo para escribir un comentario. Su comentario será compartido con todo nuestro personal, como refuerzo para proseguir sus esfuerzos para hacer de Holiday Inn Porto Gaia un líder en excelencia. Una vez más, gracias por su simpático comentario. Esperamos tener la oportunidad de servirlo en el futuro. Cordiales saludos,
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Euro's in Porto

By

17 junio 2016

club

Excellent stay, welcomed back, would recommend !!!

Publicado porHotelStaff
25 junio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments and I hope Euro 2016 stays in your may for long. We look forward to the opportunity of serving you in the future. Best regards,
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A recommader

By

05 junio 2016

Chambre très grande au 22eme étage avec une vue magnifique.
Le staff est aux petits soins et parle français.
En taxi, le centre de Porto est à moins de 10 minutes et coûte environ 5€
Je n'ai pas eu le temps de profiter du Spa, ni du restaurant et du bar je reviendrais bientôt pour pouvoir les tester!

Publicado porHotelStaff
13 junio 2016
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement, Tiago Pinto
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Ottimo hotel, consigliato

By

03 junio 2016

club

Camera comoda, bagno completo di bidet, ottima spa ma a pagamento, colazione super abbondante. Disponibilità di parcheggio gratuito, a circa 30min di cammino dal centro di Porto.

Publicado porHotelStaff
13 junio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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CHAMBRE GRANDE ET CONFORTABLE

By

31 mayo 2016

club

CHAMBRE PAS ASSEZ ECLAIREE POUR LIRE
LA BOUTEILLE D EAU POURRAIT ETRE GRATUITE LE PREMIER JOUR
LES SERVIETTES, DRAPS DE BAIN, PRODUITS POUR S DE BAIN POUR DEUX ALORS QUE LA CHAMBRE ETAIT POUR TROIS
LES VALISES QUE L ON LAISSE A L ACCUEIL CAR LA CHAMBRE N EST ¨PAS PRETE, POURRAIT ETRE MONTER DANS LA CHAMBRE
PROPOSITION DE NAVETTES INEXISTANTE
PAS BEAUCOUP DE RENSEIGNEMENTS POUR SE RENDRE A PORTO MEME AUCUN
LE DEJEUNER COPIEUX MAIS MANQUE UN PEU DE GOUT
SUR TROIS JOURS L OMELETTE ET LES SAUCISSES ETAIENT FROIDES

Publicado porHotelStaff
13 junio 2016
Cher Invité, C'est vraiment gratifiant quand un client reconnaît les efforts de notre équipe et nous écrit sur son expérience. Nous irons partager ça avec toute notre équipe, comme un renforcement de poursuivre leurs efforts pour faire de l’ Holiday Inn Porto Gaia un chef de file dans l'excellence. Une fois de plus, nous vous remercions pour vos commentaires attentifs. Nous espérons vous accueillir bientôt. Sincèrement,
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Superb Hotel

By

29 mayo 2016

club

This is a superb hotel, with fantastic views over Porto. The Reception, Lobby and Bar areas are of a high standard. The staff are of an exceptionally high standard, very helpful and extremely polite. Our room rate included breakfast, which was excellent and unlike other hotels that we've stayed in, there were plenty of tables and the food was replenished. We had a lovely room overlooking the city and once we had spoken to a member of staff and signed a disclaimer, they unlocked our windows, so we could get fresh air. My wife loved the Spa in the hotel and used it several times. The hotel is about a 20 minute walk (downhill) from the river and the the Port Cellars are all within walking distance. This is probably the best Holiday Inn that we've ever stayed in.

Publicado porHotelStaff
13 junio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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Good night's sleep and stunning views

By

23 mayo 2016

club

Pleased by warm ,conversational reception on arrival,and to get smoking room,although not sure if this preference had already been noted .Large comfortable room but a reading lamp and armchair would have been nice. .

Publicado porHotelStaff
13 junio 2016
Dear Guest, Thank you for your comment regarding Holiday Inn Porto Gaia. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when a guest recognizes our team’s efforts and takes the time to write a comment. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Porto Gaia a leader in excellence. Once again, thank you for your comments. We look forward to the opportunity of serving you in the future. Best regards, Tiago Pinto
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