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Rated 4.1 out of 5 by 251 reviewers.
Rated 4.0 out of 5.0 by Good desk service Traveling to a job tired and just got through Chicago. Was the end of a hectic day and long drive. Desk was helpful and didn't waste any time getting me checked in. May 20, 2015
Rated 4.0 out of 5.0 by Quite a nice place. We have stayed here before. We enjoy this facility and will stay here again. Clean, and quality customer service. Need a different solution for people who for medical or physical reasons cannot sleep laying down in a bed. Recliners would be a great option. May 20, 2015
Rated 5.0 out of 5.0 by Super service and staff personnel. Everyone treated us great, were very friendly, helpful and kind. I even left my car door open and a staff member closed it for me and then saw me later to explain what he did! Indeed, we will stay here again just like we have in the past. May 19, 2015
Rated 4.0 out of 5.0 by Reserved King got Queens Reserved King Room ended up with (2) Queen Bed room management said they would fix it but they didnt May 11, 2015
Rated 5.0 out of 5.0 by wonderful place to stay We very much enjoyed our stay. It was our first time ever in Rockford and being seniors get pretty nervous when we drive to a new area. the hotel was very easy to find as we were given excellent driving instructions from their web site. We were also pleasantly surprised to find that they even had special blocked off areas for smoking rooms. Our room was beautifully clean. Never would have known it was a smokers room. Being treated equally was a nice change, and we really appreciated that! The sports bar was wonderful. service was excellent. We also used the shuttle service to attend a party. The driver was so very nice and very prompt driving us there and picking us up when we called. Breakfast in the dining room was very good. Our overall stay was great and we will definitely be back when we visit again! May 6, 2015
Rated 2.0 out of 5.0 by Not what I expected Pool area not a pleasant experience. We tried to swim and found it unsafe for me and my 9 year old with kids jumping in on all sides of the pool and 21 kids with no adults in the Jacuzzi one of my main reasons for staying at this location was that they had a jacuzzi I could relax in while being able to watch my child swim in the pool that she enjoys doing. It was like spring break gone wild for elementary kids with no parental guidance at all. May 6, 2015
Rated 5.0 out of 5.0 by Clean and comfortable room and the staff was great We stayed for our granddaughters State Tumbling meet and there were a lot of other kids there, but you wouldn't have known it. With as many kids as were there, it was quite (except for the pool ;-) ) The only bad thing I would say is that I was a little disappointed that there was not a free breakfast of any kind. Would have been a little more convenient. But there was a refrigerator and microwave in the room so it was easily taken care of. April 30, 2015
Rated 5.0 out of 5.0 by LCCA Meet Had a good nights sleep and enjoyed the meet the next day. I did not patronize the restaurant, but my friend had breakfast there and said service was slow. He said they were not that busy, maybe short help. April 29, 2015
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