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Rated 4.3 out of 5 by 616 reviewers.
Rated 1.0 out of 5.0 by Roaches in Roon I woke up early and need to make a phone call. I went out to the Tiki lounge area just outside my room to use the phone. While sitting in a chair I noticed a roach on a garbage can. I ended my call and took a picture of the Roach. I went back into my room and saw a Roach on the wall. I took a picture of it aso. I started packing up and was looking around for more Roaches when I didcovered an nasty Urine stain on the bottom rear of the toilet, that had been there for a long time. I spoke to a staff member about the issue. She did apoligize about the incident but said the bug in the room was a beetle and not a Roach. She also said that the hotel is clean and that a guest brought them to the hotel. (Really..... not sure how dumb she thinks I am that the Roaches were in the room and in the Holidome area without their being an infestation). They offered me 10,000 points to try to make me happy but the effort to quarintine all my luggage before bringing it into the house was a royal pain in the rear and worth more than their lousy 10,000 points. I will never stay at this hotel again and you shouldn't either unless you want to take some Roaches home with you. June 30, 2015
Rated 4.0 out of 5.0 by A good hotel for my needs I had meetings all day in the area and the hotel had a great location for me. The hotel has a few years on it one can tell, but it is perfectly ok. Staff was good, the bar was busy in the evenings and parking right outside was no problem. June 30, 2015
Rated 5.0 out of 5.0 by Business Meeting This hotel was awesome and the staff is great especially Christy the front office manager. The only problem I had was the hotel restaurant was not open for lunch June 29, 2015
Rated 5.0 out of 5.0 by business Great location and services. Great pool and rec area June 25, 2015
Rated 5.0 out of 5.0 by Great Value and Fun for a Family Stay While it is an older hotel and past its heyday, the staff is kind and responsive, the rooms are clean and comfortable, and the atrium area is full of fun activity options for the whole family. I definitely recommend this hotel for families who appreciate having room to roam and play for kids. June 25, 2015
Rated 5.0 out of 5.0 by Hidden gem in a fantastic location Easy check in. close to all of Schaumburg's shopping, attractions and Dining. Great bar staff. 2 great pool with a tropical feel make you think you're on the islands. June 24, 2015
Rated 4.0 out of 5.0 by great service really good experience, nice swimming pool and hot tub. and another pool for family to play. Family friendly env. easy access to high way. 8 miles away from ORD airport. June 23, 2015
Rated 5.0 out of 5.0 by Super Great Place! Again, another bad day of travel filled with weather related delays- arrived just as the dinning area and bar was closing- all of us were thinking--great, stuck on a tarmac all day and now upon arrival at the hotel, no food or drink-- well the hotel manager asked the servers and dinner crew if they could stay and accomidate us-- they did just that! Thank you so much!! Room was clean and comfy! The best and coolest part of this trip--- the gym and pool! It's like a tropical paradise! best ever!! If you ever in the area, with or with out kiddos-- come check this place out! Bam!! June 22, 2015
  • 2015-07-03T09:56:49.130-05:00
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