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Rated 4.0 out of 5 by 313 reviewers.
Rated 3.0 out of 5.0 by Man kann mit leben aber... Alles in Allem kann man in dem Hotel durchaus mit ruhigem Gewissen übernachten aber insgesamt ist eine Renovierung notwendig. Der Wohn- und auch der Wellnessbereich ist etwas "abgewohnt" und machen dadurch einen unschönen Eindruck. Das PreisLeistunsverhältnis wird dadurch etwas getrübt. Das Frühstück ist english... die internationalen Zutaten (z.B.: Brot, Aufschnitt) kommen etwas kurz. April 30, 2015
Rated 4.0 out of 5.0 by Good value for a short stay Full service hotel in good location for motorway access. Staff friendly and helpful. Common areas, bar and restaurant OK and food options not bad. Some of the rooms looking a little tired and overdue a refurb though. April 29, 2015
Rated 5.0 out of 5.0 by An Excellent Stay As Per Normal Having stayed at the Holiday Inn Runcorn for over 2 years know and I can honestly say it has always been a pleasant experience of the highest quality. The staff are very friendly and are always willing to go the extra mile. Little things like storing a small rucksack that contains an Iron and some toiletries over the weekend for me. Also the bathrooms have been done up which look extremely modern. If there was one criticism I would say the room service charge of £4 is tad steep and it would be nice for regular customers like myself if they could either reduce or wave this charge, since I live on a set allowance and therefore this prevents me from ordering different types of food from the menu. However this is the only criticism and apart from that the experience is always topclass April 28, 2015
Rated 4.0 out of 5.0 by Great Service from front desk My stay was for business and I needed a hire car to be dropped off somewhere. The front desk were great when I called in advance to see if they would accept the hire car and check it over. Only improvements would be iron and ironing board in the room - although one is provided if requested. Wifi connectivity in the room was very poor. April 28, 2015
Rated 5.0 out of 5.0 by Amazing Staff Upon arrival at hotel I was advised that I did not have a booking! However the staff could not do enough for me to rectify this. Caroline was amazing the hotel was great and my family and I had an amazing time. Thank you Runcorn for all your help. Thank you IHG for the special treatment. See you again in Singapore soon. Love Claire x April 24, 2015
Rated 5.0 out of 5.0 by Great service good beds good nights sleep We only stayed one night,but we would use this Holiday in again,if in this area,and would use in other parts of the country also when we need too. Very good value for your money. Lovely staff, great steaks April 23, 2015
Rated 4.0 out of 5.0 by Runcorn Stayed at Runcorn Holiday Inn on a business trip. Stay was very relaxing and provided excellent value for money. April 17, 2015
Rated 5.0 out of 5.0 by Helpful, thoughtful staff Great base, good food, good beer but best was that on arrival, the operations manager could see we were struggling with some heavy batteries that we need to charge nightly for our work, and kindly invited us to use a safe room right by the door... This little act of awareness and kindness has never been shown by any other hotel in the 15 years that I've been in the road... It was greatly appreciated. April 16, 2015
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