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Rated 4.1 out of 5 by 524 reviewers.
Rated 4.0 out of 5.0 by Good Value for Money Good Value for money hotel, was just what we needed for a night's stay before visiting Chester Zoo June 21, 2016
Rated 5.0 out of 5.0 by Good, Clean and modern feel Overall, what was a good two night stay for business reasons was spoiled by the fact I have been charged my final bill twice and currently have not received the money back. Less rush by staff at check out, even though nobody else was at the desk, would have prevented the young lad making a mistake and resulting in my receiving two debits on my account. Been promised a refund but yet to see it back in my account June 20, 2016
Rated 5.0 out of 5.0 by Nice Weekend As usual the staff were very friendly and welcoming, especially the breakfast team! My partner and I were having a long weekend exploring the area from Formby beach to Chester Zoo, and Holiday Inn Runcorn was very conveniently located to travel from. The room was smaller than most Holiday Inn rooms I have stayed in, but it was clean and comfortable. We were just off the landing and there was a little noise from passing footfall, usually just after closing time from the bar upstairs. Somewhat disappointingly, breakfast does not come included in the room rate as with a lot of Holiday Inns. We had paid the extra to get breakfast for our stay, but on the first morning we were not on the list. This was quickly sorted out though. On checkout, we were handed a surprise extra bill of things "we" had charged to our room. I asked for a breakdown, which revealed JD and coke, vodka lemonade etc. I explained this must be a mistake as neither my partner or I drink, so definitely wouldn't have spent over £50 on drinks in one night! The receptionist apologized and took this off our bill. Overall however, it was a lovely weekend and I would definitely stay there again! June 16, 2016
Rated 4.0 out of 5.0 by HI Runcorn Good venue for business stays. Great, attentive staff and good food. June 13, 2016
Rated 5.0 out of 5.0 by Great stay We enjoyed our stay at Runcorn Holiday Inn. Very good facilities. very frenziedly, helpful and polite staff. The rooms were clean and good standards. We would definitely recommend. June 12, 2016
Rated 4.0 out of 5.0 by Comfortable hotel with friendly staff I've stayed at this hotel on many occasions and found it comfortable with very friendly staff. Bar food can be a bit pricey. June 10, 2016
Rated 5.0 out of 5.0 by GOOD HOTEL My husband and I have stayed here before and it is one of our favourite hotels in the area.Staff are generally friendly and helpful,the rooms are always clean and the beds are spotless(which is very important to me).We would definitely recommend this hotel to anyone. June 7, 2016
Rated 5.0 out of 5.0 by Great Stay! Thanks to a refurbishment this hotel has been transformed! Staff are always friendly and helpful....will return soon :) June 6, 2016
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