Rated 4,1 out of 5 by 115
Rated 4,0 out of 5,0 by Kevcorr79 No voucher points
Although I was more than happy with the hotel overall I am slightly disappointed that as I booked in being a platinum member I was giving the option of a free pint/drink or exta bonus point. I was not given a voucher because there had ran out, but I was informed by the reception that there would add on the points manually that night. I checked my points in the morning and this had not been done. I asked about this when checking out and again was promised this would be done.
It is now 5 days after my stay and this is still not completed which although is not a massive problem just disappointing. I have never had this problem at any other hotel within IHG.
28 de febrero de 2014
Rated 3,0 out of 5,0 by Jasper1970 Check what you book
We booked a standard room for 2, as it didn't state twin room on the website we presumed it would be a double. Unfortunately as we were later told after checking in, a 'standard' room for 2 can mean a double or a twin, depending on availability and as there was a large conference taking place at the time there were only twin rooms available. This should have been made clear at time of booking, so if in doubt check what type of room your 'standard' is. Otherwise a clean room, friendly staff and a pleasant enough stay.
26 de febrero de 2014
Rated 2,0 out of 5,0 by Masonmart The horror of paying for Wi-Fi
That is the last time that I will stay at the Holiday Inn Runcorn where I have stayed once or twice a year for many years. And why? £4 per hour for internet access via Wi-Fi. I travel the world and it is free as it should be as an automatic facility for business travellers. The room price is very high for such small rooms and to then charge for Wi-Fi is little short of an insult.
You have alternatives for me and I will be using them in the future.
13 de febrero de 2014