Rated 4.0 out of 5 by 423
Rated 3.0 out of 5.0 by Dazzajay easy access
the hotel is idealy placed for Manchester,liverpool,chester and north wales,the room we stayed in had a few security problems but that was just one room and wouldn't effect my decision to stay again
November 21, 2015
Rated 2.0 out of 5.0 by Welsh Traveller 100 Not a good experience
No phone in room, had to go down to bar to order room service at bar, told rooms refurbished, seems forgot phone point
Air conditioning unit not working.
Service at breakfast poor, on both mornings had to ask for items, as none there, such as plates, glasses etc, were not being replenished, no muesli second morning, when asked they had run out.
Cook not behind the counter, when people wanted eggs, queue formed and had to ask waiter to get cook, who took further 2 mins to appear.
Actually like to complain, not what I would expect or have received previously from Holiday Inn
November 18, 2015
Rated 5.0 out of 5.0 by Denys68 Great room, attentive staff
On the whole, a lovely hotel. Checked in early, no issues. Room comfortable and trendy enough. Staff were polite and extra helpful. Only criticism is that the car park exit barrier requires a pass code. This is situated on the front desk but I missed it. Take note of it and your stay should be delightful
November 10, 2015