Rated 3,7 out of 5 by 160
Rated 4,0 out of 5,0 by Gary1040 Convenient airport hotel
I had a 3-night stay at this comfortable hotel for a training conference at the hotel. Staff was friendly and helpful.
13 de septiembre de 2014
Rated 2,0 out of 5,0 by sweetdee10 Bathroom was a mess
As we walk into our room I notice that that the carpet was dirty and the bathroom was even worse, It smell like they use a spoil mop head to clean the floor, the grout was dirty, overall the bathroom could use an update! Our pillows were very small. On the plus side they had a bar in the area!
10 de septiembre de 2014
Rated 1,0 out of 5,0 by WCLV Comfortable bed.
My initial impression on arrival was very good...The staff was friendly and efficient getting me checked in, but unfortunately, as the little things added up that impression faded
It isn't anything that isn't easily addressed and corrected but when traveling for business my expectation for efficiency is high and to earn my repeat business, too many mistakes bring the average down to the point of exploring other options and recommending peers to look elsewhere for accommodations.
To be fair, I've stayed at HI San Antonio only once so maybe I had the one-in-a-hundred disappointing experiences, As a person who travels often for business though, my life is complicated enough.
8 de septiembre de 2014