Rated 4.0 out of 5 by 307
Rated 4.0 out of 5.0 by AliceA63 centrally located for our needs
The staff was very friendly and helpful.
There was a restaurant on the property. I wish there would have been a free breakfast however.
November 26, 2015
Rated 5.0 out of 5.0 by kevo2108 Great Service
This hotel was exceptional, great place to stay and rest for a wonderful price. The ease of check-in and the comfort level that was provided easily make this hotel and must stay!
November 25, 2015
Rated 3.0 out of 5.0 by Jolter164 Nice hotel but the "Eco" features are lacking.
This hotel is modern and clean and the staff were very nice but the "Eco showers" were horrible. Very low water pressure and lukewarm water temperature was not the way to recoup from a day of activities.
November 24, 2015
Rated 2.0 out of 5.0 by DanD Too Many Issues
At check-in my preauthorization form had been misplaced and we had to send another. At dinner my steak did not come out at temp I asked it for, and the topping was not on it. I ordered cheesecake for dessert, but it came out without a topping and was told they were out of topping. I sent it back but my only other dessert option was a chocolate item and I don't eat chocolate. the server at breakfast didn't have a cash drawer so had to go to front desk for change and then didn't know how to count it back to me and almost gave me more money then he owed me. I tried to correct him, and he asked me how much I wanted back after tip. He proceeded to figure his own tip gave me a few dollars and then walked away. He should have given me my change and allowed me to figure out my own tip. At check out, my bill was wrong and my rate was $50 higher a night then what I had reserved it at. The front desk quickly took care of that. Overall I shouldn't have had that many issues.
November 17, 2015
Rated 4.0 out of 5.0 by Hal78418 Great stay
My only criticism is the lack of coffee in the lobby
November 17, 2015
Rated 2.0 out of 5.0 by RWC123 Holiday Inn Seaworld San Antonio
Tired hotel. Room rate is too high. King suite layout is poor.
November 4, 2015
Rated 5.0 out of 5.0 by Graybeard1954 Above average Holiday inn Express
Recommend staying here especially if visiting Sea World.
My only minor complaint is I missed the Holiday Inn Express breakfast. Here you get coupons to eat breakfast in the Sports Lounge that is in the same building as the HIE.
Overall, an above average stay.
November 2, 2015
Rated 5.0 out of 5.0 by GSCZ Nice clean facility and architecture.
The building has some interesting architectural features and the updates have kept a modern feel.
The restaurant / sports bar were nice but the bar stools need to be refurbished or replaced.
The staff was awesome which rounded out an excellent experience.
November 1, 2015