Rated 4.2 out of 5 by 233
Rated 5.0 out of 5.0 by mabasaldu Cleanliness of rooms and customer service was excellent!
Friendliness and outstanding customer service from the hotel staff from the time we entered the Hotel until we departed! Rooms were clean and spacious for our family of four. Location is also ideal for all local attractions. Thanks Holiday Inn
July 1, 2015
Rated 4.0 out of 5.0 by MsJoJo Nice Room-Updated and Comfortable.
Room was nice and updated. Very Clean in the actual room. Grounds were nice and staff was very friendly. There was hair in the bathtub when we arrived that I had to clean out and the water did not get hot enough when taking a bath or shower and water pressure wasn't great. Also, the hot tub water was not hot at all, it was on like 70, so that was disappointing, we couldn't wait to go relax in the hot tub after a long day of shopping and sight seeing, but it was filled with about 10 kids until 9:15, so we only got about 30 mintues in it. I think kids should not be allowed in the hot tub after a certain time to give adults the chance to relax. There was also no Bible in the room, there should always be a Bible in a hotel room.
July 1, 2015
Rated 3.0 out of 5.0 by Taco15 Just Okay, not bad or good.
The rooms were nice and clean. Service is horrible. The first night we ate dinner at the restaurant. It was empty so we figured it would be fast. It took fifty minutes before our food arrived. It was 6pm on a Sunday. Kids eat free, and thank god because the food was ridiculous. The kids burgers are tiny, and all the food was cold. Breakfast was good, room service is faster than eating at the restaurant. The next day we were gone most of the day. When we returned, our keys would not work ( for two rooms)! We were locked out of our room. Also I had asked that our rooms not be cleaned, but once we got our room unlocked sure enough they had been cleaned. The coffee pot was so disgusting, we didn't dare use it.
June 27, 2015