Rated 4,0 out of 5 by 114
Rated 5,0 out of 5,0 by cocoinparadise loved the rooms!
wish I had stayed longer at this hotel. One of the best choices if you have a car and need to stay close to the airport.
12 de agosto de 2014
Rated 3,0 out of 5,0 by AhDo Poor Room, Some good service
I was given a room on the first floor facing the parking lot. I requested a change, as the drapes did not close, and I could hear both parking noise and lobby noise. The front desk person was willing, but the supervisor was not, even after I voiced concerns. At breakfast the next day, the sales supervisor stopped by my table, and I told her the story. She took care of breakfast, and even sent me off with a box of fruit for the day. It helped turn around my poor experience.
10 de agosto de 2014
Rated 5,0 out of 5,0 by Captain_sachi Excellent stay
I would like to make a special mention of the fact that this stay was at the request of the General Manager of this property in response to a complaint earlier. The staff went out of their way to ensure that my stay is comfortable and we felt well taken care of. Despite the hotel being full with no vacancy, I think the staff was able to attend to my queries and attempted to assist when I requested for help. Thanks and I am glad that I came back to this property. I just wanted to leave one suggestion for the management's consideration. When a guest arrives, usually late in the evening or night, greeting them with a bottle of cold water bottle and / or offer of some fruits like Apple or oranges or anything that is easily available, will make the guests feel welcome and is useful practical. Especially when it is late in the night when restaurant is closed and you are ready to crash into the bed rather than ordering pizza and wait for an hour. Thanks again,
6 de agosto de 2014