Rated 3,5 out of 5 by 139
Rated 3,0 out of 5,0 by IFramedRogerRabbit Not a quick checkout
Unfortunately there wasnt enough staff to check people out in the morning. This seems silly considering most of the people staying were checking out at the same time to go to work.
22 de julio de 2014
Rated 1,0 out of 5,0 by TC999 Downgraded to a twin - so much for Gold Elite status
I always try to use Holiday Inns when I can - this stay has definitely put me off. I left a Holiday Inn at Taunton, where I had been upgraded in recognition of my status, and arrived at Shepperton to find I had been downgraded to a twin. I suffer with back problems, so this alarmed me straight away. The reception staff did not show any consideration to my circumstances and offered no solution.
To add insult to injury, my room was not clean (dirty bath, soap grime and hairs). The power sockets didn't all work and the power supply was unstable.
On a plus side, the restaurant and bar staff were very good, helpful and polite.
20 de julio de 2014
Rated 5,0 out of 5,0 by RJ_Wales Great staff. Quiet location
Staff always professional and friendly.
Rooms are a bit dated but clean and comfortable.
Bar meals are reasonable value and good quality.
Pool and fitness centre on site - but I didn't use these facilities.
Will stay again when in this part of the country.
19 de julio de 2014