Rated 3,6 out of 5 by 130
Rated 3,0 out of 5,0 Older hotel, poor breakfast
This hotel is in an area where there is high demand and not many hotels and I feel that the group has not really had to try that hard and it shows. The breakfast selection is not as good as most other holiday Inns and the quality of the cooked food on this occasion was poor.
Some one in Holiday Inn group needs to compare this hotel to others in the group and then put an improvement plan in place.
I will probably look for an alternative when staying in this area.
6 de julio de 2014
Rated 4,0 out of 5,0 by Bobster1968 Great service top class staff
The staff at the hotel are very polite & helpful. The food is very good & the amenities are excellent the only thing wrong is the rooms/bathrooms are very dated & could do with upgrading but on the whole the hotel itself is good.
1 de julio de 2014
Rated 1,0 out of 5,0 by largeteddybear Poor Hotel - Never Improves
I have been staying at the Holiday Inn @ Shepperton for work for many months and have been disappointed with the stays, I havevnow stayed in many rooms and they all have faults such as lights not working, beds with castors missing, electrical sockets that do not work, bath plugs that do not hold water, bath taps that have so little flow it takes 2-3 hours to run a bath. Every week when I check out, I report all the faults. Many weeks later I get the same room to find nothing has changed.
This is an old hotel that needs serious investment. I have discovered a much better hotel not far away and will not stay in this one again.
30 de junio de 2014