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Rated 4.3 out of 5 by 348 reviewers.
Rated 5.0 out of 5.0 by great staff and service Driving home we chose another Holiday Inn and were pleased. May 21, 2015
Rated 4.0 out of 5.0 by Slept great! Friendly staff Loved the pillows and the embroidered pillow cases noting wether they were firm or soft. What a novel idea! The temp of the room was perfect and it was so quiet we slept extremely well. The staff were very friendly and extremely helpful. May 21, 2015
Rated 5.0 out of 5.0 by EXTREMELY COMFORTABLE BED AND DYNAMIC SERVICE THE DESK STAFF MADE US FEEL VERY WLCOME UPON ARRIVAL, ASSISTED US WITH INFORMATION ON TICKETS FOR TROLLIES, TOURS. EXPLAINED TIMES FOR MEALS AND OTHER SERVICES. THE DINING ROOM STAFF WAS ONE SET OF DYNAMIC INDIVIDUALS THE BEST I HAVE SEEN IN A WHILE. THE MANAGERS ON DUTY WAS GREAT, FRIENDLY AND HELPFUL.THE BEDS WERE VERY COMFORTABLE WE SLEPT LIKE LOGS EACH EVENING. THE LOCATION IS VERY GOOD ACESSIBLE AND CONVIENT TO ALL ACTIVITIES. ACCOLADES TO THE ENTIRE STAFF. May 20, 2015
Rated 4.0 out of 5.0 by Close to downtown but not too close Nice hotel in Saint Augustine, but if you are walking the downtown historic district there are other options that are truly in the heart of the downtown area. This is still a few blocks shy. However, if you are in good physical condition it is a pleasant walk. Nice clean, and updated rooms. The hotel does not provide complimentary breakfast, but there are plenty of options withing walking distance for a morning breakfast. Staff is super nice. The pool was shut down for having too much chlorine, by the health department. This saddened us because it was hot and we had literally just jumped in. For Florida, this is probably a big deal to get right. So I'm sure they will fix it. May 18, 2015
Rated 5.0 out of 5.0 by Last minute getaway During my business and leisure travel to Florida, I decided to visit St. Augustine and visit the oldest city in the U.S. When I arrived at the hotel I was happy to find a hotel room that was comfortable, and consistent with the room standard that I use during my travel. The breakfast was exceptional and the wait staff was very accommodating. (Never had an empty coffee cup) Thanks for the great stay and I will definitely use this hotel again. May 15, 2015
Rated 3.0 out of 5.0 by Welcome to the "View" If you are offered room 104, better ask for a different room, or find another property. The window looks out into the maintenance court (wheel barrels, air conditioners, etc) and a nasty looking metal bar glue to the window. May 14, 2015
Rated 5.0 out of 5.0 by Michelle Was So Helpful Michelle checked us in early and was able to find a room that met our needs. She was so helpful in giving us the lay of the land and recommended how we could best enjoy the area and see all of the sights that interested us. She gave us several recommendations for lunch and dinner and they were spot on. I spent a lot of time in hotels when I was working and learned that the people that work there are as important as the facility itself. This lady was so helpful to my wife and me and we could not have asked for a better experience. May 14, 2015
Rated 5.0 out of 5.0 by Wonderful Experience and Great Service This is an exceptional facility staffed by friendly, courteous and, obviously, well trained staff who truly appear to enjoy their work and serving others. You couldn't ask for a better hotel; especially at the price. May 13, 2015
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