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Rated 4.3 out of 5 by 482 reviewers.
Rated 5.0 out of 5.0 by Excellent Hotel. I have nothing but praise for this hotel. It is excellent and I would highly recommend. We visited for Business purposes, but we hope to visit again for leisure purposes. Eay access to London via rail link to Waterloo being about 25 mins walk into town. June 29, 2016
Rated 4.0 out of 5.0 by Efficient, but for business users only The hotel was spotlessly clean and the staff friendly when wee checked in, however after that we had minimal contact with them. The hotel is obviously geared towards the business market, which is not a problem, but that should have been made more clear on the website. The cost of breakfast is rather extortionate. The facilities and decor etc, were excellent June 26, 2016
Rated 5.0 out of 5.0 by Good Value Friendly and helpful staff. Convenient location. Very nice restaurant for breakfast and dinner. Great value. Would definitely come back again for future travels. June 22, 2016
Rated 4.0 out of 5.0 by Pretty good - comfortable and safe - Thames view Safe, comfortable one-night stay; quiet and dark when curtains drawn. Nice big king-sized bed and great view of the Thames from our room. Reception and all staff polite and helpful but inexperienced. Room was nice - frosted glass door to the bathroom with large mirror opposite so I could lie in bed and watch my wife doing her thing in there - bizarre! Shower head needed cleaning but still good water pressure. No room safe - staff said there was one but there wasn't. Air con takes 20 minutes to kick in after adjusting the temperature - it was warm but we could not open the balcony door and reception's suggestions did not work. Sky Bar closed for refurbishment but no information to tell guests. Wifi slow and poor mobile phone signal (1 bar using 3mobile ) from the room. Best thing is that the room feels warm, safe and and cosy and was comfortable and staff were very polite. I would stay there again despite the little irritations. June 22, 2016
Rated 5.0 out of 5.0 by Velocidade da Internet Velocidade da internet muito baixa no horário de pico (entre 5pm e 9pm) June 21, 2016
Rated 3.0 out of 5.0 by Over Night stop A nice hotel, however I had to sleep on the edge of the mattress to avoid rolling into the middle. June 21, 2016
Rated 5.0 out of 5.0 by Excellent location and great service Great location, courteous staff, attending to every single query with great detail, good food, scores high on cleanliness June 19, 2016
Rated 5.0 out of 5.0 by Warm, personable and professional staff Nothing is ever too much trouble for the staff at this hotel. I stay there regularly on both business and pleasure and they never disappoint June 14, 2016
  • 2016-06-29 T23:28:39.969-05:00
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