Rated 4.4 out of 5 by 17
Rated 1.0 out of 5.0 by Jerz609 Terrible experience
We stayed at this hotel for 1 night after our trip to bush gardens. The lady at the front desk recommended a room in the back on the 3rd floor which was suppose to be extra quite. Upon arrival to our room one of the keys didn't work even though she double checked them during the check in. The room itself was okay but the walls are paper thin and we heard frogs all night and our neighbors strolling in at 330 in the morning as well as 8. Also the ice maker and the soda machines are only located on the first floor which was also very inconvenient . When I booked the hotel the reservation showed free breakfast included but the lady at the front desk told us we had to pay more money for that. Needless to say after staying at another holiday inn express (largo location) the night before with excellent experience I would give this place 1 star and never come back again.
August 22, 2015
Rated 4.0 out of 5.0 by jimjm Fabulous Service
The hotel is newly renovated., extremely clean very large rooms with very comfortable beds. Only a couple of blocks from Busch Gardens. The staff (especially Carmon the shuttle driver) were extremely accommodating. My family of 5 adults and 2 children were very happy with all. I would use this hotel for all our trips to Tampa.
August 19, 2015
Rated 5.0 out of 5.0 by dandydon100 wow !!
I have stayed at this hotel many times over the years. It is close to the hospital that I go to. This was my first visit since the completion of the remodel. What a change.
100 % better, and the restaurant was enjoyable and priced right. The food quality was great, and cooked exactly the way I like it. Overall, IT'S BEAUTIFUL
August 17, 2015
Rated 5.0 out of 5.0 by sbaharoff Great staff and hotel!
We had stayed in a Holiday Inn in Orlando the beginning of our trip and that was a pit so we were wary about this place.
When we pulled up we immediately knew we had no worries and when we entered the lobby it confirmed our suspicion. The whole facility is not only spotless it must have recently been upgraded because it's clean and new. Besides that is has a great layout with a beautiful courtyard and inviting pool. We were busy so we didn't actually get to swim but that area was updated as well.
I didn't go to the cafe but my husband did and took our kids, they all said the food was fine.
My only negative comment would be that you can hear footsteps in the room above you. It wasn't horrible and that was truly the only negative so we would stay there again in a heartbeat.
August 13, 2015
Rated 5.0 out of 5.0 by 813 James Very comfortable and friendly staff
The room was very clean which allowed me to relax and made me comfortable. The staff was very welcoming and inviting. I slept great and woke up ready to take on the world!
August 1, 2015
Rated 1.0 out of 5.0 by Redman15 Bad experience
Front of our suite was cool, back of the suite where the beds were was hot our entire stay. Made multiple phone calls to the front desk for help with this problem and was told that our room was fine. No one ever came up to our room to see what we were talking about. Was also told to shut the vents in the front and we would get better air flow in the back. The problem with that was our son was sleeping in the front. So instead of him sweating. Me and my wife sweated our entire stay!!! On one of the days, the maid cleaned our room but didn't make one of the beds, I guess she just missed it!! The food at the restaraunt was ok, the sevice wasn't. As an IHG Rewards Club member, I was very unhappy with our stay and I wouldn't recommend this Hotel to anyone!!
August 1, 2015
Rated 4.0 out of 5.0 by Carollynn front desk, breakfast
The check in and out process was very efficient
and the staff is very accommodating and friendly.
The first time we were there they had a continental breakfast was very nice.
The 2nd time we noticed a change to restaurant which you had to pay. It was nice a affordable and the staff was exceptionally nice and helpful.
I did pick the hotel for not only the quality overall but for the continental breakfast.
My mom is a patient at Moffitt is the reason we are there so often.
She will require 7 weeks of treatment soon and we will have to decide where to stay . So far this Holiday Inn is good for us except we will miss the free breakfast.
The rooms are newly renovated which makes up for it being across the street from the Pepsi plant.
For family it is perfect if you're going to bush gardens.
Its so close and convenient.
July 29, 2015
Rated 5.0 out of 5.0 by 5401 incredible staff
I have never experienced such a friendly and helpful staff! every employee from the sweeper to the front desk
attendent seemed genuinely happy with their jobs. A very nice atmosphere!!!
July 27, 2015