Rated 3,8 out of 5 by 386
Rated 5,0 out of 5,0 by Sid33 one nite stay
Very relaxing and comfortable. Especially the lounge chair and king size bed. The only issue was that I had to hold the flush lever on the toilet down until the bowl nearly emptied otherwise it wouldn't flush properly. I had to prepare for a medical exam (colonoscopy) the next morning.
26 de octubre de 2014
Rated 5,0 out of 5,0 by Maerlin Great Staff
We had a short but great stay. The staff were very courteous and attentive.
25 de octubre de 2014
Rated 2,0 out of 5,0 by FFnomore Bottom Line affects Customer Satisfaction
I have stayed at many Holiday Inn's and this particular hotel many times. It is really sad to see it going down hill, staff greeting upon check in was like an imposition to their day. Placed on third floor with teams so it was noisy and halls littered with clothes, pizza boxes etc... But these petty concerns pale in comparison to the room. No Kleenex, box was empty the bathroom door had a spill down it that had not been addressed and WORST of all; one of the two beds was made but NOT CHANGED, when I pulled down the sheets ( the first night) to get in at bed time the bottom sheet had a (human fluid) stain, so I checked next sheet thinking stain not removed in laundry, NOPE next sheet also and duvet- NO CHANCE that all three had been laundered and all put back on same bed in same order! SO GROSS. Now the MOD was very gracious in talking to me and having the immediate situation resolved for me along with housekeeping, BUT, I am concerned at how many times a bed is just made and a room not overhauled from one guest to another!!!
The morale of the staff at this hotel seemed so low in comparison to previous visits, and the splendor of a once awesome hotel has dulled both in appearance and therefore in staff initiative. Just not happy and so grossed out, will not choose this hotel again.
23 de octubre de 2014