Rated 4,2 out of 5 by 64
Rated 2,0 out of 5,0 by Lee1974 Poor service and not able to relax
I had made my reservation and was not able to go and I had called the day before the reservation to the hotel direct line to switch it over to the following weekend and I spoke to Maria, who supposedly changed my reservation. Then, three days later I called the hotel again to make sure Maria had changed my reservation and Erik checked and said nothing was done but he'll take care of it. The day I was going to arrived I called that morning and Teffany said no one had switched my reservation but she'll take care of it, and when I arrived she had taken care of it, but I was upset because they charged my credit card the room 4 days before I arrived. Finally, the room next to me had kids and they were running down the hall and making a lot of noise and I was not able to relax.....Very poor service....
26 de febrero de 2014
Rated 4,0 out of 5,0 by Audidog Always a go to hotel
I travel to the greater Houston area every other week and this has fast become one of my prime go to locations. The hotel is new and clean, the rooms are large and the price is usually a great value. While it was a little tricky to find the first trip, the location does put shopping and dining options within a short walk or drive. Easy access off 45 and HWY3, all in all a great place to hang your hat for a night or two on business.
25 de febrero de 2014
Rated 5,0 out of 5,0 by JDM8 Great Room, Excellent service, and fast internet
I spent several weeks here for work and highly recommend it. I typically spend ~20 weeks per year on the road at IHG (mostly HI/HIX) properties, and this is definitely one of the best I've been to. The staff was very friendly, helpful, and (most importantly) business-like; the rooms were much nicer than is typical; and there is a well stocked bar. Of particular importance to me, the internet is fast enough for business use. There are lots of great places to eat within walking distance, or a short drive. The hotel restaurant also has good food if you don't feel like going out.
This is definitely my go-to place in South Houston/Webster.
Say hi to Thomas (the manager) if you run into him.
17 de febrero de 2014