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Rated 4.2 out of 5 by 677 reviewers.
Rated 1.0 out of 5.0 by Appalling experience My wife and I stayed at the above named hotel for 3 days, 26/27/28 of April. On the second day we were required to change rooms, this is because our stay on the 27 May 3, 2016
Rated 5.0 out of 5.0 by Great service at breakfast The maitre d at breakfast is a credit to the hotel. A lovely person who goes more than the extra mile. so polite and friendly, just what you want in the morning in a hotel. May 2, 2016
Rated 2.0 out of 5.0 by A mixed bag with a good location Checked in late. Friendly receptionist said there was no room available for upgrade despite Platinum Elite status, gave a drink voucher upon request. Bathrobes and bottled drinks were delivered promptly to the room. No slippers. Room was tired and much smaller compared to other room allocated on previous stay. There were thin spots/holes in blackout curtains that let in sunlight in the morning. Great view of overground train line. A noisy family with kids stayed opposite the room, woke everyone up early. Drink and snack voucher was only for 1person/room, so if you have 2 people in the room the other person need to get own drink. Much prefer the old system of 1 drink/person/room. Checked out staffs weren't pleasant, no thank you nor acknowledgement, felt as if we were unwanted guests that need to be shooed off.. Need to learn good manners from previous night's check in staff! All things considered, prefer to stay with a competitor hotel chain who gives better room for comparable membership status - it's a fact as we also have membership for that competitor hotel chain. Pity as it has lots April 29, 2016
Rated 5.0 out of 5.0 by HI Wembley The hotel is located within a 5 minute walk to the outlet stores and the SSE arena. The Wembley Park tube is 10 minutes away. Both dinner and breakfast were excellent. Good choices available (Including the childrens menu). The room was very clean and well presented. Bathroom facilities were also good. Overall great stay. Would highly recommend if staying in the area. April 21, 2016
Rated 5.0 out of 5.0 by Great venue for Wembley Stadium Arrived very early after travelling from South Wales, on asking if I could leave my bag duty manager said to check if room was ready, it was and a tired traveller was allowed to rest before a long day, nice bar area, good attentive staff April 20, 2016
Rated 5.0 out of 5.0 by Disney on Ice Stay Brilliant. Could not fault. Great value for money, modern and clean rooms, friendly staff. April 20, 2016
Rated 5.0 out of 5.0 by Comfortable bed and great service. We had an excellent time, staff were friendly, room was comfortable, food was excellent and the facilities were very good. I recommend this hotel. April 19, 2016
Rated 5.0 out of 5.0 by Comfortable clean room, good service, sockets near bed Big, comfortable room, clean. Good design. Kind and helpfull service. Quiet,- slept very well. Lamb cooked in the restaurant was just perfect. Thank you. April 18, 2016
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