Rated 4.2 out of 5 by 518
Rated 4.0 out of 5.0 by Spud75 Wembley
OK, Pricey but comfortable
Check in took a considerable amount of time and they wasn't enough staff on the check in desk.
September 2, 2015
Rated 1.0 out of 5.0 by the new housekeeper spire less
Dinosaur Holiday Inn still operating in a past and defunct era.
Standard room, told upgrades are subject to availabilty, second time in 2 months SPIRE has meant little or nothing.
To be fair Holiday Inn can't even come close to others. I will be voting with my feet and wallet.
September 1, 2015
Rated 3.0 out of 5.0 by AFX1064 Wembly - 14 August
Generally OK - nothing special. I am disabled and booked and accessible room with level access shower. When I arrived, my room had been allocated to another guest family. Duty Manager managed to find and move family. This took 1.5 hours during which an 'alternative room was offered to me'. The alternate room was completely inappropriate for my needs. The hotel did pay for a drink (which I could have already had for fee - being a Gold Rewards Club Member) and a 'meal' - (a chicken pie).
When I did get into my room, I found that the air conditioning was not working - though it did manage to reset itself about 7am. (I did not report this).
For some reason, the windows were very high in the room which meant that you could not see out of them.
September 1, 2015
Rated 5.0 out of 5.0 by Travellerxyz Very nice location to stay in London
This hotel is very close to London railway. Very easy to visit London thru the train. Hotel was excellent and beyond the expectation.There is ten pound charge for overnight parking, No free continental breakfast
August 31, 2015
Rated 5.0 out of 5.0 by mickeybea Nothing to really complain about
Beautiful hotel. Room was big and quiet. Staff were friendly and helpful. Breakfast buffet was plentiful although some of the food was a little slow coming out. Short walk to the Tube to get to London.
August 29, 2015
Rated 4.0 out of 5.0 by smartmommy Great Location
Hotel is in a perfect location for Wembley stadium and/or getting into the city of London. Hotel facilities seem to be recently updated and are comfortable for an enjoyable stay.
Negatives: Breakfast was extremely overpriced for what you received. No prices given until after you eat and certainly not worth it.
Health club facilities were sub-par. Very dirty and unhygenic.
August 25, 2015