Rated 4.3 out of 5 by 90
Rated 4.0 out of 5.0 by louearl Nice place
The resort was nice for the money. Indoor & outdoor pool. a little dated but ok. I wish there was a bathroom downstairs or at least a powder room. The kitchen was very nice and updated. The air didn't work very well, but there were two fans in the closet that we used. Overall a nice place I would recommend to others.
September 8, 2014
Rated 5.0 out of 5.0 by DonnaFaith Loved this place
Excellent room, clean and comfy space! From beginning to end our stay was excellent.
September 7, 2014
Rated 5.0 out of 5.0 by ekbwino A great to vacation!
We were pleasantly surprised to see the size of the Villa which included a full kitchen, two full bedrooms and bathrooms, dining area, living room with fireplace and balcony overlooking the beautiful pond. The staff were very helpful and the restaurant has live music on Sundays. Food and wine list were very good and the view was wonderful.
The Resort is somewhat remotely situated but that was part of its charm! I wish we could have stayed longer ...
September 5, 2014
Rated 5.0 out of 5.0 by Marcus28 Spacious Rooms and great amenities
The rooms are large and comfortable and the resort is in a beautiful mountain location. The resort was being updated whilst we were there but this did not interfere with the experience, and the staff did go out of there way to be helpful. I would recommend this resort to others.
September 2, 2014
Rated 4.0 out of 5.0 by mass487 convenient, friendly staff
we were thinking of quiet, relaxing time in VT, we got what we asked for. Kids loved swimming and excercising, experienced nature. Even though there weren't many entertainment, we had a great time.
The resort staff were very friendly and helpful.
August 25, 2014
Rated 5.0 out of 5.0 by jack28nm Kitchen had dishwasher and adequate supplies
Except for the high price this two bedroom apartment was very satisfactory. The bed was comfortable and so was the chairs and couch. The Wi-Fi was easy to work with.
August 21, 2014
Rated 5.0 out of 5.0 by Wilraf Nice place & location
I hope they redo the unused portions of the property. The main building and the condo's being used were all well kept. There are many things to do and look forward to returning.
August 20, 2014
Rated 5.0 out of 5.0 by Capt K Great staff
This was our second visit. It was great to see most of the same staff who actually remembered us. Great people!
August 17, 2014
Rated 3.0 out of 5.0 by Rich C. Good Suite bad customer service
A friend of ours arrived before we did around 9 PM. The gentleman at the counter would not let her check in as she was not listed on the reservation. She was told she had to call us and let us talk to him to allow her entrance. She explained that we were at GMHA where there is no cell service (which they should know). The gentleman seemed to enjoy the control over her and acted childish at times in dealing with her. She gave up and went to get something to eat and drink at the bar as she had not had supper. She was told the kitchen closed at 9 PM (it was now about 9:15 and food was still being served to others). Do you think they even offered her pretzels or a snack? NO! Nothing. She got a drink and waited for us to arrive about 45 minutes later. I think your staff is so caught up in the rules that they have forgotten customer service! I am an IHG Rewards member and I feel like my friends and your customers should be treated with more respect and understanding.
August 16, 2014
Rated 5.0 out of 5.0 by Cathy S. Wonderful Vacation
We stayed at the Ascutney Mountain resort for vacation. The resort was located in a central location that made it easy for us to explore different parts of Vermont. We stayed in a two bedroom villa that was perfect for our family. It was so nice to have a kitchen to prepare our food. Our daughters, age nine and five, had an amazing time. They loved the pool, racquetball courts, playground, and the darts. The feature film with all you can eat popcorn was also a fan favorite for our family. The staff at this resort were so nice and helpful. They answered any questions we had and also responded immediately to any requests we made. They also were very sweet to our daughters. If we visit Vermont again, we will definitely stay at this resort.
August 13, 2014
Rated 5.0 out of 5.0 by Johnnie3 A top IGH property
This was my second stay at this facility this year. I'd stayed here earlier in the year and decided to cancel existing reservations I had nearby for a later trip and book here. The place is amazing - very modern, terrific facilities, great staff, etc. Enjoyed my stays immensely and would highly recommend.
August 13, 2014
Rated 5.0 out of 5.0 by Teddygolfgame great stay
We climb Mt. Ascutney every year and having this wonderful resort and Browne's Tavern for dinner at night was great. Also, the very nice breakfast in the hotel hit the spot.
August 11, 2014
Rated 5.0 out of 5.0 by anyname411 Quality place
Hotel is great but the restaurant food is fair at best
July 30, 2014
Rated 3.0 out of 5.0 by Snflwer1077 Ok for a quick getaway but underwhelmed overall
I was a little underwhelmed with the overall experience partly because we stayed at the Holiday Inn Club Vacations at Orange Lake in Florida last summer which was amazing. We have never been to Vermont before and the area where the hotel was located had nothing nearby except for Ascutney State Park. The ammenities at the hotel were limited and outdated. The kids did love getting to see a movie every night in the 'movie theatre' which was pretty much the only kid friendly activity there besides the basic pool and small play area. Probably the worst 2 items were the lack of WiFi and the climate in the rooms. It felt a lot warmer than the thermostat said.
Overall, if you are looking for a quick getaway it's just ok but nothing longer than a few days.
July 29, 2014
Rated 4.0 out of 5.0 by Richmonte Middle of nowhere but almost perfect
The only reason I have 4 stars is the place shuts down at 9 pm. The restaurant and a pool should be open later. This place is literally in the middle of no where which is nice, but not if you are starving at 10pm.
July 19, 2014
Rated 5.0 out of 5.0 by Family from Maine Highly Recommend Mt. Ascutney Resort
My husband and I stayed at the Resort with our two kids in mid July for a family wedding. We were apprehensive at first because we had to book two nights and it seemed expensive but as soon as we checked in and saw our room we knew it was worth the price! The Villa we stayed in was expansive and very comforable. It was great that the kids had their own bedroom/bathroom and with the bedrooms upstairs, we could get up in the morning and not worry about disturbing them. We very much enjoyed the grounds with plenty of places to walk around/hike as well as the outdoor pool. There was plenty for the kids to do and they enjoyed being able to play pool and ping pong The Staff was very friendly and accommodating. We would definitely stay there again.
July 16, 2014
Rated 3.0 out of 5.0 by SummerWeddingGoers If you're looking to get off the grid completely...
This place is for you. Went to a wedding here and it was absolutely lovely. But take heed: There is NO cell phone service at the resort, and consider yourself lucky if you can get access to their positively archaic WiFi network (I'm talking dial-up era.) Some rooms in our block had it, some were spotty. Our room did not have it at all.
Our room contained flies that we inevitably ended up killing ourselves (probably got in there from the patio door being left open by the last guest) and the dishwasher was full of dirty dishes from the last people to stay there. Other than that, it was a clean experience. And the front desk staff was excellent.
July 16, 2014
Rated 5.0 out of 5.0 by mtnbiker64 Ascutney Mtn Holiday Inn Club Vacations
Went for a mtn bike festival for the 2nd year and stayed in a 1 bedroom villa. Had everything you could want for your stay. In/outdoor pools, trails, restaurant on-site. There was also a wedding being held which did not interfere with a lot of bikers being there. Definitely a plus to stay there.
July 16, 2014
Rated 5.0 out of 5.0 by bjthaler Great service and reasonable
Fantastic service. I recommend this hotel / condo highly. Special thanks to Heather and Jay at the front desk. They gave good dinner recommendations and things to see. The food at restaurant was great. Room was big and comfy. The mattresses were very comfortable. pool could have been heated. Otherwise perfect
July 13, 2014
Rated 4.0 out of 5.0 by Burlingtongirl Great Rooms great service
We had to drive 90 minutes around to reach hotel due to road closure, we were extremely upset, but service by front desk staff was great and treated us like valued customers.
July 3, 2014
Rated 2.0 out of 5.0 by GT1965 ASCUTNEY RESORT
AS A LOCAL SAYING SAYS.WHAT HAPPENS HERE,STAYS HERE BUT NOTHING EVER HAPPENS.NOT A WHOLE LOT TO DO AT RESORT IF YOU SIMPLY WANT TO REST THIS COULD BE YOUR PLACE.BEAUTIFUL SCENERY.WILD LIFE,DEER AND FOXS AND OTHERS.MAYBE ADDING HORSE BACK RIDING OR SOME TYPE OF ACTIVITIES WOULD BE HELPFUL
July 2, 2014
Rated 2.0 out of 5.0 by Richs133 Great Service but poor maintenance
Our room was really nice and the staff was friendly, but...
The grounds were in disreapair with broken staircases and walkways outside. Litter and a lot of broken glass in the parking lots. Birds have overtaken many of the outside covered walkways so everything was covered in bird excrement. The entire grounds seemed very run down.
June 30, 2014
Rated 5.0 out of 5.0 by Double Dee Beautiful area, great service,comforatble bed
Staff was very helpful. Food in dining room excellent, great lemon cheese cake. Room was fantastic views great.
June 18, 2014
Rated 5.0 out of 5.0 by Jim A B Great food, friendly & helpful staff, spacious & comfortable units
The staff are exceptionally helpful and cordial. We phoned ahead and learned from the evening desk clerk that if we arrived not too long after 8pm we could dine in the restaurant which closes at 9pm. When we checked in at 8:05pm we dropped our bags in the room and went straight to dinner. After dinner the clerk gave us maps and directions around the Brownsville bridge detour to Woodstock (our favorite VT town) and the Simon Pierce factory and outlet in Windsor to visit the next morning.
The dining experience was not good - - it was outstanding! My wedge salad went well beyond the typical iceberg wedge and blue cheese; this one also included crumbled bacon and candied walnuts, with just enough dressing to pull it all together. My rib eye steak was very tender, cooked perfectly medium/rare and complemented by a mushroom sauce as good as you find anywhere. The accompanying yellow and zucchini squash was similarly cooked just enough without being overcooked and presented with a bit of onion, red pepper and parsley garnish to round out the flavor and add to the presentation. The potatoes served with an Alfredo type sauce were tasty and went well with the steak. Our only disappointment was that the chef’s lemon cheesecake specialty had just been prepared for tomorrow, and the chef insists that it “season” 24 hours before serving. Based on what we had just experienced, we were not surprised but impressed by his attention to detail and insistence on perfection.
Our server was very attentive and enthusiastically provided information about outdoor activities available at the resort and nearby. We appreciated this even more given the fact that we were the last diners and it was 9:20pm when we left. We retired to the room in time to catch the last half of the NBA finals in the comfort of the unit’s nicely furnished living room. Our single bedroom unit was spacious, except for the bathroom, with a very nice kitchen and comfortable mattress. My only difficulty was with the voice recognition reservation process and ensuing reservations clerk. We’ll definitely be back.
June 16, 2014
Rated 2.0 out of 5.0 by sd12 Did not feel like a resort
When we checked in, I was acknowledged as a Platinum member and was given 500 bonus points. We were given our room key and it was in another building. It did not seem that busy so I was not sure why we were in a different building We went to our room and discovered that the upstairs bathroom was very small and the bedroom was very cramped. We also had a great view of the garbage dumps. As a Platinum member, I was a bit surprised that we were given this room. When we checked out, I discovered that we had been upgraded with an adjoining room but we had never been told that and nor were we given a key. The manager told me she would talk to her staff to find out why this happened. The wireless at the resort does not work and if you are lucky enough to get a connection it is not for long. The breakfast costs money and is very limited. On the positive side, the bar and restaurant staff were very nice. Overall, it did not feel like we were staying in a resort. Very disappointing.
June 13, 2014
Rated 5.0 out of 5.0 by SoozieCanuck Turning sad into glad
No room at the inn where we needed to stay but just 20 minutes down the road was this beautiful oasis - a 2 bedroom "villa" that gave us the opportunity to sit and talk and decompress from a very long drive. We each had our own space, bathroom, and TV when we needed to be alone. All amenities were modern, up-to-date, and the whole space was clean and welcoming. The only things that would have made this stay even better was if it had been a vacation instead of a funeral, and if there was better food (had to scour local area for a good restaurant).
June 9, 2014
Rated 5.0 out of 5.0 by katiebird Katharine
We thoroughly enjoyed our stay at Ascutney Mountain in Vermont!
Villa was very comfortable! Kitchen well outfitted and all was very clean. Could do with a bit more space in the bathroom since there
was no space to place anything. Other than that all was very well.
Great value! Thanks, Katiebird
May 28, 2014
Rated 5.0 out of 5.0 by Lisalisavi Oh so comfortable!
Love this place! Needed a place to stay for my graduation from VLS. Although a few miles away, this was the best place I could find and I absolutely loved it. The room was so very comfortable, clean and a place I wanted to spend more time in. The staff is oh so nice and I will be planning a trip back so I could really enjoy this resort and Vermont!!!
May 20, 2014
Rated 5.0 out of 5.0 by Sadie's Pepe Entire Package
Not only are you so very convenient to our family in Windsor but the atmosphere and staff were exceptional. The value is beyond compare and we look forward to staying with you folks again soon! Thanks so much for a lovely stay!
May 19, 2014
Rated 5.0 out of 5.0 by JanefromMaine Superb staff, nice rooms, pity about the heat
I was incredibly impressed with the friendly, positive, helpful attitude of all the staffers I encountered at Ascutney, especially Tawana and Angie on the front desk and Tim from maintenance. They went out of their way to keep us happy and comfortable, and if I return it will be because of them.
The units were nice, VERY large, with plenty of privacy and convenience. We needed a unit with disability access, and while it was a longer walk from the elevator than I would have preferred, it was very user-friendly inside.
The one significant issue was the climate control. When we arrived (on a Friday in April) the unit was incredibly hot. A staff member arranged for us to have some fans, but it still took hours for the place to cool off enough to sleep. This is not a maintenance issue but a management issue -- the building needs a climate control system that can maintain a consistent guest-friendly temperature. I recommend going in summer or winter, when it's clear what the climate control system has to do.
April 30, 2014