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  • 1 888 HOLIDAY
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: GATLINBURG
  • Distance From Hotel: 1.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 10:00 AM

  • Check In: 4:00 PM
  • Check Out: 10:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

This resort does not permit pets on property. Guests found with pets will be asked to remove them immediately and will be charged a reasonable fee for cleaning and sanitizing the entire unit.

What's Nearby

What's Nearby

Attraction:
The Mysterious Mansion
Distance From Hotel:0.6MI
Attraction:
White Water Rafting
Distance From Hotel:2.1MI
Attraction:
Ripley s Aquarium of the Smokies
Distance From Hotel:1.7MI
Attraction:
Space Needle
Distance From Hotel:0.3MI

Parking

Parking

  • Number of parking spaces:201
  • Car Parking Available
  • A parking garage is available to all guests staying on property. Parking policy states two (2) cars for a one and two bedroom unit, and three (3) cars for a three bedroom unit. Parking passes are available at the concierge desk following check in.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2013
  • Total number of rooms:108
  • Total number of suites:106
  • Total number of rooms with only one bed:56
  • Total number of rooms with only double beds:50
  • Total number of non-smoking rooms:106
  • Total number of rooms for the physically challenged:7
  • Total number of floors:10

Gatlinburg Vacation Rentals Offer Year-round Family Fun

The popular and easy going Holiday Inn Club Vacations® at Smoky Mountain Resort calls the adventurous spirit in us all to explore beautiful Gatlinburg, Tennessee. The resort's location by Great Smoky Mountains National Park leaves you nestled in the natural wonder and breathtaking views of America's most-visited national park.

At the Holiday Inn Club Vacations® in Gatlinburg, vacation rentals include lodge-inspired
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Gatlinburg Vacation Rentals Offer Year-round Family Fun

The popular and easy going Holiday Inn Club Vacations® at Smoky Mountain Resort calls the adventurous spirit in us all to explore beautiful Gatlinburg, Tennessee. The resort's location by Great Smoky Mountains National Park leaves you nestled in the natural wonder and breathtaking views of America's most-visited national park.

At the Holiday Inn Club Vacations® in Gatlinburg, vacation rentals include lodge-inspired condo-villas and suites. The resort also offers indoor and outdoor pools and whirlpools, a Fitness Center, a full menu of spa services, a billiards room and more activities.

Along with enjoying the natural beauty and serenity of Gatlinburg, Tennessee, our resort's guests can also delight in the many activities located right outside our convenient, downtown location. The Gatlinburg and Pigeon Forge areas boast family-oriented attractions that delight all ages, from Dollywood and Ripley's Aquarium to numerous theaters and an array of restaurants. We're also home to the largest artisan community of its type in the country.

Adventure seekers and outdoor enthusiasts enjoy the more than 800 miles of hiking trails, horseback riding, fishing options and thrilling whitewater rafting in Gatlinburg, Tennessee. Our resort's location near Ober Gatlinburg, a year-round amusement park with the state's only ski resort and scenic mountainside sky lift, provides additional fun.

View Less
Features
Located by the Great Smoky Mountains National Park in the heart of downtown Gatlinburg, our lodge-inspired vacation rentals include villas and suites with free access to the pools and Fitness Center.

Guest Reviews

Rated 4.4 out of 5 by 86 reviewers.
Rated 1.0 out of 5.0 by This is NOT a Hotel it is a Time Share! By listing this time share club with other hotels is a true disservice. The first issue is that they do not have daily housekeeping. This was never made clear. The time share does supply towels and sheets, however these are not changed or cleaned during your stay. You are expected to wash and dry these items yourself. Second is there is no restaurant or room service available on site. There is a refrigerator and appliances to cook with but no food service. While this may appeal to families and others, it does not appeal to many other travelers. Again, this shortfall was not made clear. Third is the poor repair of room items and the lack of service and responsiveness to these shortfalls. I chose this “hotel” even though it was expensive for Gatlinburg, because it was highly rated and had an in-room whirlpool tub. The first day I was there the tub did not work. I went down to the front desk and told them. They wrote a note to maintenance to fix it. It was not fixed. The next morning I went to the front desk to complain that it wasn’t fixed. There was no desk clerk, just a security guard. He wrote another note. Again it was not fixed. That afternoon, I went back to the front desk for a third time to tell them about the non-working tub and was told they did not see any notes or maintenance tickets but would get it repaired. When I returned that evening it still did not work. I went to the time share hot tub near the pool that night at 11PM as the rules state that after 11PM, it is for adults only. There was a family there with a very loud, active, young child. When the security guard came by, I thought he was going to tell them they had to leave but he said since they were there the whole week they could stay. The second day of my stay, there was a large convention in town. 20,000 teenagers came to town with most of the time-share rooms being booked for these teenagers. Many rooms had 5 or more in a room. Although they were well behaved, teenagers tend to be loud. I know the convention was not the responsibility of the Time-share but they did have a responsibility to let me know when I booked my room that they would be there. I paid an extra $5 per day prior to check in to allow me to cancel any part of my vacation without notice. Because of the poor experience, I checked out a day early. When I went to check out, again there was no clerk, just a security guard who would not confirm that I would not be charged for the cancelled day. I asked him to leave a message for the manager to call me during the day. I know you will be surprised but I did not receive a call. That evening I called the hotel General Manager, Mr. Ward who listened to what I said but did not even apologize. All he kept saying was he was not going to comp me for the room. I never asked to be comped, all I wanted was an acknowledgment of the poor service and an apology. That never came. I have a 94 year old mother who I take care of. Between my full-time day job and my all night second job of “nursing” it was difficult to get away for a couple of days. I was looking forward to a quiet 3 day retreat of hot tubs and room service and just plain relaxing. Boy was I disappointed. I strongly suggest that due to high prices, lack of amenities, poor repair, total lack of responsibility and horrible customer service, you do not consider either staying at or purchasing this time share. February 24, 2014
Rated 4.0 out of 5.0 by Cuddling good stay Great building design makes it real easy to get to your room. My wife and I have limited mobility and it was not a factor at all! Wonderful view, great gas fireplace made for an inviting romantic getaway. We asked about walking to a restaurant (since we have trouble with distances) and the wonderful staff said "Just call and we'll come get ya'"...that's awesome service!!! Gatlinburg is not real busy in February so we were able to park close but I will never forget this kindness. And we were a little sore and tired when returning so a great quiet (some sound like motor boats; not this baby) hot tub was the perfect end to a perfect day. February 24, 2014
Rated 5.0 out of 5.0 by Always a wonderful experience! We have stayed at the Holiday Inn Vacation Club Gatlinburg four or five times now and we love it. The staff are very friendly and accommodating and the hotel is very well maintained. We love getting the rooms on the back where you can hear the waterfalls below, but even if you get the other side you have an awesome view of downtown Gatlinburg or the Mountains. We will be back again!! February 24, 2014
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