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Rated 4.1 out of 5 by 684 reviewers.
Rated 1.0 out of 5.0 by Lies when you reserve, hostage tactics with your money for water activities and other amenities. I will write to IHG with all the details. Hippo slide broken. $14.95 for sunscreen???? Horrible, horrible experience. August 17, 2014
Rated 5.0 out of 5.0 by Great getaway with GREAT STAFF What stood out to me most is the quality of service that two representatives (Jase, Smaly of Resort Services) presented to me and my sister as we brought a situation to them that wasn't even their problem to fix. They were genuinely interested in resolving the issue and invested a GREAT deal of time and effort in finding us accommodations on site that went beyond what we were hoping for. We were never made to feel that we were an inconvenience to them. They even followed up to be sure that we were comfortable. What an incredibly fine representation of the standard this resort must encourage and expect of its staff. Well done!!!! August 17, 2014
Rated 5.0 out of 5.0 by Much more than expected I choose To stay at Orange lake because it was recommended by an owner, I was with my family of 5 visiting Orlando for my family reunion. We stayed at River Island and the room was PERFECT, the decor was beautiful, it was very spacious and the best of all VERY CLEAN! We did not plan to spend much time at the resort but after arriving and seeing the beautiful resort we changed our plans to spend one day there. There was so much for everyone to do! I plan to always stay at Orange Lake for my future travel to Orlando and have even considered buying timeshare there. August 16, 2014
Rated 5.0 out of 5.0 by Great Resort. The villa was clean however had a musty smell as if someone had smoked in it prior. The Villa door needed some work as it stuck when attempting to shut. The resort overall was great however. I will definitely be coming back August 15, 2014
Rated 5.0 out of 5.0 by Our Stay @ Orange Lake Resort We stayed at your resort for a recent summer vacation, we had 6 adults, 1 teenager & 3 children under the age of 7 for a total of 10 people. We stayed in the 3 bedroom 3 bathroom Villa. It was absolutely perfect and was able to accommodate all 10 of us comfortably, especially with the pull-out sofas. We really enjoyed how each room allowed its privacy on each quarter of the house, and we LOVED the balcony. The villa itself was clean and we felt very much at home during our stay. One downside was the fact that housekeeping did not come in between our stay of 2 nights, we did not like that we had to do our own dishes and call for new towels as needed/turn in our towels. We would have liked to come back to clean room when we returned to our home from our day since it was a VACATION after all. Reaching housekeeping/resort services on the telephone at times was inconvenient as the hold times were a little lengthy. We utilized the lazy river for the majority of our stay, we felt it was a little ridiculous having to pay $10 per tube, after spending as much as we did for our villa. The west village pool with the water park, was really disturbing I'm not exaggerating when I say it looked like the plague with how many bugs there were on the FLOOR, around the tables and on top of the umbrellas.... not to mention we were eating so it was pretty gross. We understand there is a lake, but there has got to be something the resort can do to eliminate the amount of bugs there were. For the price, size, and location of the resort being only a few miles from Animal Kingdom which is where we went during our trip. We would definitely return again, it was a kid and adult friendly hotel for sure. Just wish housekeeping could have came in while we left so we didn't come home to doing dishes and making our own beds, and the swarm of bugs by the west side pool. We wish we could have stayed longer to fully enjoy the rest of the amenities the resort had to offer. Thanks. August 15, 2014
Rated 5.0 out of 5.0 by Great Villas Villas extremely clean and comfortable at a great price August 15, 2014
Rated 5.0 out of 5.0 by GREAT VALUE AND COMFORTABLE GREAT VACATION, VALUE, ACTIVITIES & SERVICE. THIS IS THE TOP RESORT IN ORLANDO BY FAR. WE CAN'T WAIT TO VISIT AGAIN NEXT YEAR. I HIGHLY RECOMMEND RESORT THIS TO MY FELLOW EMPLOYEES AT MY JOB OF 5000 PEOPLE. THE ONLY MINOR THING I WOULD IMPROVE IS CLEAN THE EXTERIOR AROUND THE SHOWER ENCLOSURE. SEE PICTURES BELOW. August 13, 2014
Rated 5.0 out of 5.0 by clean and comfortable the campus was well kept with beautiful shrubs and flowers, the rooms were well done, clean and fully stocked with everything we needed for our stay. the children had lots of fun using the pool and water slides. the only thing we had a problem was the cost of the food at the restaurants. It was more expensive and so we ate out more instead after trying it out once. All you can eat does not mean someone is going to eat six plates of an item!! August 13, 2014
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