Rated 4.1 out of 5 by 403
Rated 3.0 out of 5.0 by DisappointedClubMember POOR Cleaning and RUDE Staff
We chose to stay here because we had three adults and two children going on a long weekend to Orlando. We found peices of broken glass on the Master batthroom floor and it took THREE phone calls to get it fixes. There was also dirt on the hallway floor, broken glass in th eMaster Bedroom and dirt on the floor in the second bedroom. When I called the staff about the glass on the floor the second time the staff member said "Well, I guess we will get someone back out there" I compplained to the management and basically felt like I was just getting lip service. No offers to discount the room or a single what can we do to make your stay better? As a Priority Club member I would expect a little bit of better service. This is the WORST Holiday Inn property I have stayed at in the last ten years.
November 17, 2012
Rated 4.0 out of 5.0 by maliboo27 YOU WILL LIKE THIS PLACE....
if you need to feel like your on a nice cozy vacation while you are in florida, then this is the place to come to for relaxation, good food, fun activities and just a nice clean place, come to orange lake orlando florida..you won't be disappointed
November 16, 2012
Rated 4.0 out of 5.0 by Bell Good stay
we enjoyed our stay. We were staying in one of the single units which is nice because you can back your car right up to your unit so you don't have to drag your luggage up and down elevators. The furniture was a little old and worn, probably needs replaced. The furniture wasn't very comfortable either, very hard. I brought my playstation3 for my grandkids to play but you can't change the source settings on the TV due to a hotel block they put on all the Tvs. When I called the front desk to see if someone could come down and give me the original remote control so I could change the settings the girl at the front desk was very argumentative saying it couldnt be changes. After a few minutes of arguing with her she sent someone down and it took him 10 seconds to change the settings so we could hook up the video games. They also called us about 20 times in 3 days to sign up for the time share tour. They would not take no for an answer, frustrating. All in all we had a very nice stay. Everyone had plenty of room!
November 16, 2012
Rated 5.0 out of 5.0 by jridgway8 Great Experience
My wife and I were attending a convention in Orlando. We were pleasantly surprised by everthing and everybody we encountered from check-in till we left. We stayed for 7 days and if we are ever in Orlando we will stay with you again. Loved the pool and the Island restaurant. The food was excellant.
November 14, 2012
Rated 5.0 out of 5.0 by teetimegirl Third time at Orange Lake Resort
This was my husband and I's third time at Orange Lake resort! As always we had a wonderful time, and are looking forward to booking our 4th time soon!
Staff: Molly checked us in, it was approx 12:30 am. she was as cheerful and helpful and it reminded us of why we go back over and over.
Golf: This was a golfing vacation for my husband and I, again the staff especially Jody were so pleasant and helpful!
Can't wait to visit again!
November 14, 2012
Rated 5.0 out of 5.0 by sparkeymoondog very homey feeling
this place had very freindly desk people the room was easy to fine and the room was very homey and relaxing a great place to stay didn't have time to use any of there outside facilities disney kept us busy but it was great to have such a nice place to come back to at night my two little grand children loved the space we had a two bedroom villa. they brought us a highchair and a crib for the baby couldn't ask for better i give it a thumbs up 10 we will return
November 13, 2012
Rated 2.0 out of 5.0 by pdad1234 Expectation Letdown
We arrived with great expectations at the main Lobby, and effortlessly flowed through the check-in procedures. As we had paid to arrive a day early, we were pleased to find we would be able to stay in the room instead od being forced to change rooms. When we left check-in, I noticed the date of departure was incorrect, and returned. Suprisingly, I was told we had to check out the next day, then recheck back into the same room for the rest of the week. I could not understand why we had to delay our days activities too check out then check back into the same room, or get a car pass extended. It seems as though in 2012 someone in management might have realized this was an unnecessary step, and fix same.
In addition, the back patio was so covered with dirt and leaf debris, we never opened the door. The front door had so many insects there, we were pleased to be able to see tree frogs on the door every night.
Overall the resort is nice, the pool areas great, it just didn't make it up to what we had expected. As you will see, although we had reservations from Saturday to the next Sunday, we checked out on Wednesday to stay elsewhere.
November 12, 2012
Rated 5.0 out of 5.0 by jeff58 Need Bicycles
Wish you would rent bicycles so you could get around the park and get some exercise also
November 11, 2012
Rated 5.0 out of 5.0 by Irishfan0715 Home Away from Home-- (only with a Lazy River)
What a great resort! I was bringing my family into the area and had booked a couple of standard hotels rooms somewere else in Orlando and at the last minute decided to change and booked a 2 bedroom villa at orange lake.. That was the best decision of the weekend.
The resort had everything that me and my family needed while we were there. We tried to use all of the amenities, however there are too many to do and list.
All I will say is that the next time we come to Orlando, there will be no more need to look around, Orange Lake is the place to go!
November 11, 2012
Rated 4.0 out of 5.0 by mari2929 Good Family stay
Our family chose this hotel due to value, amenities, and location to Disney parks. As for value, our family had toddlers so to be safe we booked rooms based on refundable rates which were higher nightly rate and also chose rooms closest to the waterpark. Upon check-in the first family got a parking lot view and when our party check-in we requested pool view, so make note to request this upon check-in. We assumed all waterpark rates had pool view. Amernities were good, we loved having seperate room and bathroom comfort, along with living spaces. The only complaints were comfort of couch in living room, and we did not know where to throw out our room garbage once full. Towels were less than desirable but luckily we were able to wash them daily so we could have daily fresh towels. Overall the stay was good, with minor issues. We would stay again for a longer stay to enjoy pool during warmer months. End of October was chilly not warm enough for toddler pool enjoyment.
November 9, 2012
Rated 5.0 out of 5.0 by crgrill Awesome Again!
Second stay at this resort and it was even better than the first time due to the renovations on the villas. CLose to disney parks. Dining is great. The villa feels like a much more expensive rooms we have experienced at other resorts in the region. We will keep coming back!
November 8, 2012
Rated 5.0 out of 5.0 by Bubba43 Great place for anything
Being in the hospitality business makes me a lot more critical than most guests as I look at every little detail in the property, with the staff and the overall experience. I have to say our stay at Orange Lake Resort was great , not only with the facilities but also with the office staff. We had to extend our stay due to the hurricane "Sandy" and the front desk staff worked with us on our schedule and did everything possible to make the extended stay not be a problem, we had a girl at the front desk named Linda who went out of her way to make sure we were not inconvenienced at all. Linda was a true guest service master as she took care of all our needs and recommended other activities we could participate in while we were there.
Thanks to all at the Orange Lake Resort.
November 5, 2012
Rated 1.0 out of 5.0 by thingsofoceans Timeshare Trap
Don't fall for the offer to receive cash in exchange for committing to attend a 90 minute sales seminar. 90 minutes turned into THREE HOURS. We were hungry, we were irritated, and we wasted our entire morning. Definitely not worth the cash we received.
November 5, 2012
Rated 3.0 out of 5.0 by SPRMAY It was not the best resort but not the worse by far
The lights in the bathroom were loose and hanging off the wall
Lights and lamps were unplugged so there was some bumping around in the dark until we found the outlet to plug lamps back in
THe faucet in the kitchen did not work
The check in process was quick and to the point.
THey gave us a $20 buck voucher to use towards attraction tickets but we had already purchased then via online and they are only valid for certain ones not Sea World the one place we might have gone but did not buy ticket previously for so the $20 bucks went to waste. We did not get room service because we felt it was not worth the extra cost.
Staff was very nice when we did speak to them.
The location is great for Disney World and all Disney attractions only about 8 min away. So location is great if you don't want to stay at Disney resorts
November 3, 2012
Rated 4.0 out of 5.0 by Kgeldersma Vacation at Orange Lake
It was a place that is so large I continue to get lost. The water park is also large and clean. I would love to just waste the day away there but there are to many things to do so a little rest then it's off again. Great times! Great memories!
November 3, 2012
Rated 5.0 out of 5.0 by rjw64 great resort
Although we were there only overnight, the food in the pool side restaurant was very good, the room was suprisingly large and comfortable, staff were friendly and we wish we had stayed longer to take in a round of golf or a set of tennis.
November 2, 2012
Rated 1.0 out of 5.0 by ETTY DOES ANYONE KNOW WHAT THEY ARE DOING?
ALL THE MISINFORMATION FROM ONE DEPARTMENT TO THE OTHER. MISTREATMENT FOR OWNERS. SALES DEPARTMENT ONLY WANTS TO SELL NO MATTER WHAT!!! DOES ANYONE CARE?: EMMETT DOES. HE HELPS, BUT I GUESS HIS HANDS ARE TIED. LET SOMEONE HIGHER UP CALL AND SEE WHAT THE PROBLEMS ARE. AND OH, PLEASE DON'T ALWAYS SAY YOU ARE SORRY WHEN YOU DON'T MEAN IT. YOU HAVE OUR MONEY SO I GUESS YOU DON'T HAVE TO DO ANYTHING MORE TO MAKE US HAPPY.
November 1, 2012
Rated 5.0 out of 5.0 by lhouse Comfortable and Courteous!
From the minute Tony checked us in everything was a breeze. We had a problem with the air conditioner but before we even called someone was there to fix it. They knew there was a problem from the noise on the roof. This is is the 5th time we have stayed here and have had different units every time and they have all been decorated very nice and comfortable with a fully stocked kitchen. If you are looking for a great place to stay to be close to the parks but far enough away from the crowds this is where you should be!
November 1, 2012
Rated 5.0 out of 5.0 by Eddiecaine Comfortable bed and whirlpool in master bedroom
Wow this resort was the best we every visit. The environment was friendly and pleasant. The staff cater to your every needs. It was a pleasant gettaway. I highly recommend this resort to everyone. If you are looking for a great timeshare or just a vacation i highly recommend Orange Lake Resort, it is the best i felt like i was on a cruise.
October 27, 2012
Rated 4.0 out of 5.0 by JeRmZ Great Resort spot for those that need all the ammenities!
We have stayed at Orange Lake Resort twice now as a family and we absolutely love it. We stayed in July in a 2 bedroom Villa near River Island and couldn't have been more satisfied with the accommodations. We had access directly into the Pool area of River Island and the Kids had a blast in the pool.
The only complaint I have about the River Island pool area is the cost of "tube rental" for the Lazy River, while you don't have to have a tube to go in the lazy river, if you do want one there is a cost associated. To me it seems a little nickle and dime(ish) to charge for a tube. Other than that the Pool area is great.
We also have stayed in a One bedroom villa near river island which was also wonderful with the exception of a few of Florida's favorite critters the Palmetto Bugs we found in the villa. Other than that ... again no complaints.
We have eaten at the River Island Grill & Bar and the food has always been good, and the drinks are awesome.
I would definitely recommend this resort for families traveling together with the need of feeling like you have never left home. For the price and location Orange Lake can't be beat.
October 26, 2012
Rated 5.0 out of 5.0 by jimnancyandthekids great vacation experience
Your people went out of their way to accomodate our five families- - Grandma/Grandpa/4 kids and 11 grandkids. We ended up with 3 - 2 bdrm villas adjacent to one another and our 3 bdrm villa was very nearby so walking back and forth was not a problem. It could easily ended up with 2 families in West Village -- 2 in East Village and scattered from the front gate to the Lazy River. Gramma and I look like real heroes when your staff did all the work. LOVE IT!! Thank you very much for making a once in a lifetime experience, for us Minnesota snowbirds, a week to remember forever!!
October 26, 2012
Rated 5.0 out of 5.0 by Vinylboy1 Great addition to the Disney experience
If you are looking for comfort and value to your Disney vacation look no further!
October 25, 2012
Rated 5.0 out of 5.0 by Vicki77 Love this place!
We loved staying here. We will be back to stay again. Very clean and comfortable. The staff was very friendly and helpful. Was surprised to find all the wonderful things in our room. I will make sure to recommend to friends.
October 21, 2012
Rated 5.0 out of 5.0 by kk01964 Great Vaca Spot
Love Orange Lake and have been owners since 1990.
Extended our stay thru our priority points and were able to stay in the same unit for the entire stay. Orange Lake accommodated us in the best way possible.
October 20, 2012
Rated 5.0 out of 5.0 by DAC10853 A very pleasant experince
The biggest property I have ever seen. The room was the largest standard room I had ever experienced. Clean, new furnishings, nice staff and great amenities. DO NOT miss the lazy river!
Great time, great place!
October 19, 2012
Rated 1.0 out of 5.0 So much to do!
So much to do - you never have to leave the property. The 2 bedroom suite we had was so nice and big, my family was overwelled that I found this for our Orlando get-a-way. We will all, together and separately, go back, again and again!!!!!
October 15, 2012
Rated 5.0 out of 5.0 by mike55 needs updated tv in bed rooms
needs flat screens in bed rooms and softer beds.the water park was great but why charge all guests for tubes for lazy river?
October 12, 2012
Rated 5.0 out of 5.0 by Walttoya Last Minute Trip
Orlando trip was better due to Holiday Inn Resort! I was disappointed that I was not upgraded to better suite but the 2 Bedroom Suite was sufficient. Staff was very knowledgeable and assisted without hesitation.
October 12, 2012
Rated 5.0 out of 5.0 by mcasciato Amazing place to get away
My wife and I come here every year for our anniversary, just to get away and reconnect. I must say, without a doubt this is the best place for it. From the staff to the resort, they really set the tone for relaxing. Why leave the property? The pool and restaurants are great. The hammocks at River Island are the clincher though. Thanks for all the memories.
October 11, 2012
Rated 5.0 out of 5.0 by LindaD Home away from Home
My family stayed in the 2 bedroom villa, which was very spacious, modern, and clean. It felt like a very updated condo with all necessary amenities in the facility for my family of four. We were able to prepare meals since it was equipped with cooking utensils in the kitchen. The view was beautiful since it overlooked the lake on the golf course. I loved the enclosed spacious balcony with table and chairs that allowed us to share a meal outdoors. It certainly felt like home away from home since the beds were comfortable and the villa was well decorated. The bedrooms and bathrooms were very spacious. I could've easily stayed here for 1 week with comfort and enjoyment. The facilities offered plenty to do for children. They even had a camp and arcade for children along with plenty of pool facilities to choose from. The ambiance of the resort felt like a beautiful and tranquil huge community of vacation homes. The location was perfect since it was only a few miles away from Disney world and was surrounded by plenty of shops and restaurants.
October 5, 2012