Rated 4.2 out of 5 by 1227
Rated 4.0 out of 5.0 by KVC25 Orange Lake Resort
Overall excellent value for the price - Great location
Comfortable accommodations - although the sleep sofa when pulled out was extremely dirty - as a result we did not use. We found the pillows were extremely uncomfortable.
The resort is well maintained. We would visit again.
April 26, 2016
Rated 2.0 out of 5.0 by pe912 very misleading
yes, there are alot of amenities. what they don't tell you at booking or anywhere on the website, is that it costs extra to use any of those amenities. We had access to one pool which was great for our 2 young boys, but we were looking forward to the lazy river and other amenities geared towards little ones, but we're not willing to pay extra for those other items. I will never stay again.
April 25, 2016
Rated 4.0 out of 5.0 by SwissBen Family friendly and spacious villa, no missing amenities
It was our first stay in an Holiday Inn Resort and it was a great experience. The staff was very kind and we didn't miss anything. The villa was very well equipped and comfortable.
April 23, 2016
Rated 5.0 out of 5.0 by ptjosaas Vacation
Our vacation was great and the staff was very accommodating.
April 20, 2016
Rated 1.0 out of 5.0 by Verified Reviewer Has potential to great when they care to be.
I have previously stayed at the Orange Lake Resort and had an awesome experience in every aspect of the place from the staff service to having a bungalow room overlooking the golf course, to the drinks at the pool, everything was awesome. So that being said my expectations were high, I expected the same as before.
During my booking I stated that I wanted the same room (bungalow) style room. I again asked the same at check in and was told that wouldn't be a problem. This was not what I was given for a room. The room itself was similar but the location is the issue. I was under the impression that I was checking into a bungalow and not the fifth floor of a building. At the time with my family there it is very upsetting, I went back the front desk and was then told that all the bungalow rooms, the one I booked and twice requested were all booked.
Next we requested a crib for my 2 year daughter to sleep in, it never came, so I called the desk and asked again, it still never came. So I called the office a third time and asked for a crib. 1 hour later a man came to our room and gave me a blanket. I was not impressed. He assured me someone else was bringing the crib, no one ever brought it.
I frequently visit Disney which is only a short drive from the resort, but am now hesitant on whether I will stay there on my future trips.
I have been loyal to IHG more than most people and in a way expect my loyalty to be repaid with nothing more then good service.
April 19, 2016
Rated 5.0 out of 5.0 by JohnnysueQ Loved it
Loved our stay. The only issue I had was I should have booked longer! Everything was wonderful.
April 18, 2016
Rated 5.0 out of 5.0 by dncraig Overnight Orlando Trip
Excellence stay, Rooms are a good value with plenty of places to visit close by. Resort amenities are considered some of the best and love the Lazy River.. Staff makes you feel at home and always have a smile. Overall best value for a stay in the Orlando area.
April 16, 2016
Rated 5.0 out of 5.0 by AURI12 THE ROOMS
THE ROOMS ARE GREAT AND THE PROPERTY LOOKS AWESOME.
April 14, 2016