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Rated 4.1 out of 5 by 827 reviewers.
Rated 5.0 out of 5.0 by Overall Unit Info A couple notes: with the exception of a few cockroaches inside the unit it was okay and lack of toilet paper...1 roll for each of 3 bathrooms for 8 people.."buy your own at the market store"...and an oven that took 45 minutes to PREHEAT ...the rest was just fine. We are getting used to washing our own linens even tho at our main timeshare unit in Cabo they take care of everything daily. We had a 3 bedroom unit...plenty of space for everyone. Great driving proximity to Disney Theme Parks--under 10 minutes. Although, No shuttle service "Mears will transport for $20 per day per person". October 18, 2014
Rated 3.0 out of 5.0 by Nice ambiance Not able to use all the amenities as we only stayed for 1 night. It was an ok stay, no recognition of IHG rewards. Nothing special. Check in was ok. Room was clean but there was one bug crawling in the sink of the master bedroom. Request for a late check out was declined. October 17, 2014
Rated 5.0 out of 5.0 by Great Vacation We loved the Florida trip; we took the car train from Lorton Virginia to Sanford, Florida and drove the rest of the way to the resort. We really couldn't believe the place when we got there. It was like a story book world. We couldn't believe all the Hotel style living quarters and all the separate units in the resort. We were at the Lazy River Part of the resort. Her and I couldn't believe the quarters when we went in. Living room, kitchen-dining room combined. Large King sized bed. If we didn't want to eat out; we could make our own meals in the kitchen. Everything you needed was supplied with the quarters. While we were there, we watched them set up the climbing wall from our balcony. While here we went to Walt Disney World, Universal Studios, Gator Land. It is so beautiful there. The landscaping and flowers, shrubs, golf courses are so well kept you couldn't believe it. Then when we took the tour everything was explained to us very politely and very detailed manor that anyone could understand. We were so impressed with the resort and the way it was presented to us that we didn't think twice about investing in a membership. When we can't use it no more our familys will get use out of it. Besides we get to go almost anywhere on vacation where you have hotels or resorts. We couldn't of done this before and now we can. October 16, 2014
Rated 2.0 out of 5.0 by Dirty Stinky Room Room smelled so bad at check in wife went and bought a room deodorizer. I would have normally walked out and complained but wife is not that way and never wants to complain. Remote was missing. Appliances and Furniture are outdated. Maybe 1980's? The resort is going through a remodel but I would have stayed somewhere else until the remodel is complete. Employees were very nice. Timeshare sell is hard. October 16, 2014
Rated 5.0 out of 5.0 by Family Celebration We thoroughly enjoyed our week at Orange Lake Resort. The resort came highly recommended and we were very pleased. The property is beautifully landscaped and our three-bedroom, three-bath unit was spacious and nicely decorated. It accommodated our family very well. Having a supermarket nearby was very convenient. We will probably return for a more leisurely stay when we can enjoy more of the amenities. This trip was more about the Theme Parks -- the easy commute to both Disney and Universal was great. We cannot say enough good things about our week at Orange Lake Resort! October 15, 2014
Rated 3.0 out of 5.0 by furnshings were very nice Would have been great if not for the roaches and never being offered any compensation for it. Plus the kitchen was not cleaned properly under the sink and is some of the draws. Was not happy when sleeping someone was able to enter the villa without permission. This person claimed he was dropping off some things for the kitchen which we did not ask for, must of had the wrong room. I was sent twice to the wrong place for a promotion tour of the resort which made me late and therefore I could not complete this tour because of other plans for the day. I did get my deposit back as a result. October 11, 2014
Rated 2.0 out of 5.0 by Cockroaches???? Many cockroaches in room and throughout the property!!! Front desk said it's seosonable, but after asking for a full cleaning service in my unit I found out why there were so many of them: There was still a lyer of dust over the furniture and below the dining table there was stil some food that my children dropped that the housekeeping service did not remove. So, the cockroaches were there because they were attracted to this lack of cleanliness of the property. October 9, 2014
Rated 5.0 out of 5.0 Beautiful Resort Had many amenities on site. Great rooms and service. Perfect, comfortable spot. Loved it. Will definitely be back. October 9, 2014
Rated 3.0 out of 5.0 by Disgusting We have now called for four days straight regarding the infestation of small worms in our condo. They are on the floors in every room and are crawling up the walls. We have been told maintenance had been here but the only sign we have seen was our door left standing open. Great coming home from Disney to an open front door. Today is the first day they have offered us a different room. Two nights ago one of our children had a bloody nose during the night. We washed the sheets but had to call housekeeping for clean linens. We were told to put the soiled ones in a garbage bag and they would exchange them. They forgot to put them in the van and bloody sheets sat on the curb for two days. We have called to let them know they were there but finally just brought them back inside today. Have I mentioned the sales pitches you can't walk away from beginning the minute you check in? Check out is Sunday but we will be leaving tomorrow. Not impressed at all October 9, 2014
Rated 5.0 out of 5.0 by Great Vacation for the Family From the moment we arrived our expectations were exceeded. Everything about the resort was family friendly and very clean. Plenty of options for every age and the rooms were great. Having a kitchen available is always a plus with a big family, huge money saver! One of the biggest things we loved was the safety factor. Every entrance to the property was monitored. You don't have to worry about just anyone wondering in. It was a great feeling for my wife and mom! We will definitely be back! October 9, 2014
Rated 4.0 out of 5.0 by Check out I am a platinum member and requested a late check out and was denied the owner was coming and I have to be out by 10. Great place but that just left a bad taste while departing. October 9, 2014
Rated 5.0 out of 5.0 by Awesome, as always! We've stayed here before so this was a return visit and we will definately visit again! This is a nice, relaxing place for a couple or the whole family. The restaurants are nice and the food is good. The pool/lazy river is so nice and relaxing. We haven't golfed here yet, but plan to next time. October 8, 2014
Rated 4.0 out of 5.0 by Nice Family Vacation Spacious villa. Towels seemed a wee bit old in the villa and at the pools. Nice resort. October 7, 2014
Rated 3.0 out of 5.0 by Visiti to Orlando Overall property was good. When we checked in room was not clean. Trash from previous stay was not removed. October 6, 2014
Rated 5.0 out of 5.0 by Excellent Family Vacation Stayed here for a full week in a 2 brdm / 2bth. The condo was clean, linens were fresh, and the staff truly didn't overload us with calls to take the tour. The ice maker didn't work when we first got there, but a new one was quickly installed. We needed more towels and were given such when asked. The resort definitely allows you to stay right on the property and not have to leave unless you go to the theme parks. Parking was always good and there are so many pools to choose from each day of your stay. October 2, 2014
Rated 5.0 out of 5.0 by Vacation We love this resort. The kids love the pools, my husband and I love the size of the rooms and the cleanliness of the resort. He also played golf here for the first time and thought the course was great. October 2, 2014
Rated 4.0 out of 5.0 by Beautiful Property This resort is beautiful. Most of the time you can get a better rate for a 2 bedroom villa than you can a standard room at other hotels. Big bonus to have a full kitchen, 2 bathrooms and washer/dryer. The property and views are amazing. Tons to do and the location is excellent. Very easy access to Disney and highways. I have stayed here more than 10 times and have yet to hit all the pools. September 28, 2014
Rated 5.0 out of 5.0 by Great place to stay Wanted to find a place that could house two families and this place did. The villa was quite large and clean, only problem was a bad coffee maker, which was replaced right away, and seeing one roach and silverfish. Otherwise the place was spotless and clean. Loved lazy river and pool. The kids had a blast. Would recommend this for any family that would like to stay somewhere that gives you plenty of room. Thanks for a great stay! September 26, 2014
Rated 5.0 out of 5.0 by Great resort & excellent staff! This was our 2nd time staying at this resort and we LOVE it! From the minute we walk in the front door until the minute we leave everything is fabulous! Linda (from Michigan) who checked us in was wonderful and went out of her way to make sure our stay was special. We were there celebrating our daughter's 15th bday. We had a beautiful room overlooking the water park area. The room is so nice, clean! We went to Universal this trip, but plan on coming back for Xmas & just staying at the resort! This is our favorite place to stay in Orlando and we tell everyone how great it is! I would recommend this resort to anyone. My only tiny complaint is the pillows on the bed are so small and not too comfortable, but that's ok because we love the resort! September 25, 2014
Rated 4.0 out of 5.0 by Worlds Softball We had our entire team stay at this resort and it was the perfect place for our team. we had a great time. September 24, 2014
Rated 5.0 out of 5.0 by I Love This Place I have been vacationing at Orange Lake Resort for 13 years. There is nowhere else I'd rather go. The grounds are well kept, units are nice, clean, well-stocked and spaceous. There are a multitide of activites onsite that you may enjoy as well as many pools, golf, tennis, basketball courts and putt-putt. Mainly, I just lay back and relax at my home away from home. Despite a feeling of seculsion,it is only a hop-skip and a jump from all the major theme parks The staff is pleasant and helpful. I used to live in Virginia, but moved to Florida about a year ago and still love to vacation at Orange Lake. Never been disappointed. What else can I say. September 24, 2014
Rated 2.0 out of 5.0 by Disapointed I have made several visit to the resort. I have never had a bad experience until my last experience. To start off my visit when I got there the front desk mapped out where my room was on the resort map and it wasn't even close to where my room was good thing I knew where I was going. Then when i finally get to my room which was in the east village which is not close to check in my keys did not work after taking all my stuff upstairs including my 9 month old that was tired. So I called and told the front desk my problem and they would send someone to let me in right away and send me new keys perfect. After waiting 20 mins I called again and they ensured me that they were in their way. Finally after 45 mins the security came to let me in he let me in and I complained about how long he took. He response to me was it was my fault that i messed up the keys which where still in the packet that the front desk gave me I just left it at that. So i still didn't have working keys and so again i called again to see where my new keys where and again was told they were on the way. After waiting 2 hours I finally got a new set of keys. Then it came for the day to check out after a long weekend of going to the parks everyone was exhausted and at 7:00 in the morning I heard a knock at the door. I answered it to see the house cleaning to make sure I was checking out today. Of course I was checking out and it showed it on her clipboard that I was of course I was not out of the room yet it was 7:00 in the morning when checkout was at 10:00. Not only did she wake me up but she woke up my 9 month old. That was completely not necessary to come that early i could understand if it was 10 and I wasn't out of the room yet to check but not 7:00 in the morning!. So I called the front desk to tell them yes I am checking out today and to let them know not to come by because I had a sleeping baby. Not an hour later I had another person come knocking at the door. Then again 30 mins after that and he knocked once then opened the door which was ridiculous. So I called again and the only thing after all these problems was that we could checkout at 12:00. I was very unhappy with my stay this time and have considered never going back again. September 24, 2014
Rated 4.0 out of 5.0 by Great Place for Families Our stay was great and will definitely be back next year. The villas were comfortable and well stocked for a family of six. Great location and so much to do onsite. September 24, 2014
Rated 5.0 out of 5.0 by Employees: One of the best features are your employees, they make and made my and my family and Friends have a great time. Always Friendly, always ready to server me and my Family. I THANK YOU FOR THAT. September 23, 2014
Rated 5.0 out of 5.0 by overall experience Loved the resort and will use it again! Clean, Quality, everything we needed for our stay. Felt like home - only clean!! September 22, 2014
Rated 5.0 out of 5.0 by Mi mejores vacaciones Mi segundo hogar .... Tratare de repetir la historia una y otra vez. September 20, 2014
Rated 4.0 out of 5.0 by orange lake great resort great pools - housekeeping falls short and sales is straight up rude. September 19, 2014
Rated 4.0 out of 5.0 by Wanted to love the place, but we didn't We normally stay in a Villa but decided to try a resort and had seen Orange Lake many times in passing. Cannot fault the cleanliness of the resort and saw grounds men, cleaners and maintenance constantly tendering to the outside areas. Felt totally safe there with security patrols and checks on the entrances. Staff were very friendly, polite and accommodating sorting out a minor problem very quickly and efficiently and checking afterwards to make sure all was OK. Declined ''the tour'' as we were not interested in time-share, no problems with this and was not approached again throughout out 2 week stay. Pool areas were great, clean and tidy with something for everyone from the quietness of the north area to the more busy areas of the River Island. You could do with perhaps having more shade/parasols available, we were OK without the shade but we did see a large family of adults descend on one shaded area effectively pushing out a family with small children who upped and left being forced out by the larger family. We stayed in west village and very much liked the quietness and landscape of the area but the trade off is the distance from all the amenities, the villa itself was OK, good size, and generally clean though could be cleaner especially in the bathrooms, we had a ground floor villa and felt unable to sit out on the patio due to bugs which was a real shame, could do with having a bug screen, also due to having no sun at all on the patio area it constantly felt dark and dingy as did the villa giving a gloomy feel with the need to always have the lights on, which seems odd in a place having so much sunshine. Not sure if this darkness and not having sunlight also contributed to a slight musty smell throughout the villa, felt as though the whole place needed a good airing. Kitchen facilities were adequate for what we needed though would not want to be a larger family cooking meals. As the end of our stay was more quiet and the villas not full, it would have been useful to have had the opportunity to have a late check out, and you do need to ask housekeeping not to knock on the door early when check out is until 10am. There were no major issues and we did enjoy our holiday, we really wanted to love the place but I'm afraid we didn't. September 19, 2014
Rated 5.0 out of 5.0 by Orange Lake Resort Wir waren in diesem Resort zum 4. Mal zu Gast und sind dieses Mal sogar mit Freunden angereist, da uns dieses Resort so gut gefällt. Alles passt und ist stimmig, speziell auch für Golfer. Wir kommen bestimmt wieder. September 18, 2014
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