Rated 4.2 out of 5 by 944
Rated 5.0 out of 5.0 by BrianS1 Great Vacation
Second stay at the Resort and again a very enjoyable stay. The accommodation was excellent and thoroughly enjoyed the property especially the pools. Would recommend this resort for families or couples as there are many things to do on the resort and close to many Theme Parks.
March 29, 2015
Rated 5.0 out of 5.0 Lots of Fun
Our second time here. Lots of fun. Able to spend several days at the resort without even leaving!
Dust bunnies under furniture.
Avoided the timeshare presentation our first visit. Did it this time. Worth the time for the gift we received. Gentleman told us it would be 90 min of our time but it ended up being 2 hrs and 15 min with me pushing it along. I was going to go alone but we were required to have the family go; this presentation is not really kid friendly as it is long and boring for the kids.
Staff responded quickly to any concern or question during our stay
Unfortunately, the extras cost a lot of money (hippo slide, puttputt, water sports, tube for lazy river).
March 29, 2015
Rated 4.0 out of 5.0 by Timeshare Comfortable unit but getting tired and worn,particularly appliances
Orange Lake is a beautiful resort overall. The activities and upkeep of the pools etc are excellent. The staff is excellent and have been well trained to respond to members positively, particularly when they are frustrated. After spending 3 weeks and moving into my 4th week, it is extremely frustrating to put up with a 20 year old stove and fridge. The staff responded immediately to my calls about the stove losing heat, the door not closing tightly. They made adjustments but it was obvious after weeks of cooking , I still had to raise the temperature 100 degrees above cooking requirements and had to put a chair up against the door to cook my families' meals. This is simply not acceptable in a resort of this caliber .There were several problems with the fridge that my husband took care of .
The rug in the living room is very spotted and requires full cleaning.
The design of these units are better than most resorts. It is enjoyable to stay for the long term but this feeling will change if actions are not taken and real issues expressed are ignored.
I felt very frustrated during my stay at Orange Lake. I have stayed here several times and have never experienced the feeling that maintenance and replacements are being ignored. Certainly disappointing when our expectations were so high after our previous stays.
March 28, 2015