Rated 4.2 out of 5 by 248
Rated 5.0 out of 5.0 by Admin14 Wow! Nice surprise
I stayed in Vegas for a work training. The training was at another hotel. I couldn't get a room where the training was because it was above my allowed amount. I booked at the Holiday Inn Desert Club Resort. It was a brand I trusted, but I didn't know what to expect.
I drove from home and arrived in Vegas at 3:30 p.m. Check in is normally not until 4:00 but I went up to the desk anyway. The staff was excellent! They were so friendly and accommodating. I was actually able to get into my room 30 minutes earlier than I had expected. A huge plus for a weary traveler.
I was asked if I had an issue with stairs. I was told no and asked if possible I would prefer a top floor unit. The staff for more than happy to grant my request.
When I got to my room I was stunned. It went well above and beyond what I had expected. The room was like my own little apartment/condo. Had all the comforts of home including a full kitchen and a washer and dryer in the unit! It was nice to be able to cook meals for myself instead of eating out the whole time I was there.
When it was time to check out I was really sad to leave. The staff had been lovely and so nice. I checked out at 6:00 a.m. to get on the road. The lady that assisted me with check out was so nice and pleasant at 6 a.m.!
I will keep this place front of mind when I head to Vegas again!
September 16, 2014
Rated 2.0 out of 5.0 by Dis Gusted Back to Basics
I opened the door to see trash on the floor, apparently left by someone too much in a hurry to look in the room as they shut the door. The remote control and bedside tables had dried something on them. There was long black hair in the bathroom. I'm a bald red-head, so am pretty sure it wasn't mine.
The carpet is so old, you can't tell if it is clean or not (except the cigarette burn holes, which were surely clean). The same was true of the furniture and bed spread. In the context of the rest of what I saw, I actually kept my socks on or used the slippers provided in the sealed bag, only sat on one of the dining room tables and pulled the bedspread completely off and left it there. I even thought twice before grabbing the handles on the curtains to close them.
The hangars can't be removed. Aside from being annoying, it also told me they are used to people stealing them. As a result, I didn't feel my stuff was secure so kept the "privacy please" sign on so not even the cleaning staff would come into the room.
Not my kind of place. Maybe if I was planning on partying and making a mess and didn't want to concern myself too much with taking care of the room, a place like this would make me feel more comfortable?
September 15, 2014
Rated 4.0 out of 5.0 by RMS49 Great place for business travel, too
Two colleagues and I stayed at the Holiday inn Resort Club while attending the CTIA SuperMobility show. The property was very convenient to the Sands Convention Center, where the conference was held, and the value was extraordinary. If any business travelers want to avoid the big, expensive casino hotels and have access to resort facilities, you couldn't do better than this facility.
September 14, 2014