Rated 4.3 out of 5 by 156
Rated 3.0 out of 5.0 by LJ60 Slow check in process, nice accommodations
Even later in the evening (8pm or so) the check in process was very slow and I had to ask several times to get a parking pass without going through the sales pitch.
The accommodations were nice and very clean. I was on business, but the there were good amenities for those on vacation. Good location if you are wanting to be on the southern end of MB.
October 28, 2014
Rated 3.0 out of 5.0 by flamemasterg What a difference a few months makes and its not a good one
such a shame that such a great resort is not maintained to the levels that it should be. we stayed there in May and the resort was in great shape except for the concrete splatter all over the the umbrellas, furniture, pool deck and railing at the beach club area from the construction of the crown reefs water park next door. i brought it to the attention of management in May and was assured that they knew about it and it would be taken care of when the construction was finished. now in october the same concrete splatter is still on everything, the light is out on the main entrance sign, there is black mold growing on the edge of the indoor hot tub, the indoor pool is colder than the 2 outdoor pools, there are broken jagged tiles in the kiddie section of the lagoon pool, the grills are not being cleaned of ash after their use, and the grill brushes are all destroyed and laying in pieces around the grills. it is a sad day when a resort that would be a 10/10 is an 8/10 because of lack of follow through by its staff.
October 22, 2014
Rated 4.0 out of 5.0 by Justin2328 Great service and friendly atmosphere
Quite stay located close to the local attractions. Quick walk to the beach front with plenty of activities located on site as well.
October 21, 2014
Rated 5.0 out of 5.0 by MARKY62 GREAT ROOM AND OVERALL GREAT EXPERIENCE
REALLY ENJOYED THE OVERALL COMFORTS AND RELAXED ATMOSPHERE OF THIS RESORT.
October 19, 2014
Rated 2.0 out of 5.0 by ELGUAPO Not as quoted
The desk clerk (Justice) was very nice and very professional in solving our problems.
We made our reservation through IHG Rewards customer service on Sat Oct 11 about 2:00 PM while traveling to Myrtle Beach, SC.
We were quoted a price for a two night stay. We told the rep we may only stay one night and she said we would have to cancel that day, giving one day's notice. We also ask for a location on the beach.
When we arrived we found the Hotel not on the beach as told. Nor did they have a reservation for us. The price was not as quoted by the IHG rep. Also if we did not want to stay the second night we had to give 3 days notice. What a batch of misinformation. Being now about 6:00 PM Justice got us a room, we stayed two nights, did not care for the price arrangement.
It seems to be a major disconnect between customer service rep and hotel staff. Justice did an excellent job trying to make us happy. Still not happy about having to go through that situation.
October 18, 2014
Rated 5.0 out of 5.0 by Quill Relaxing,Beautiful,Every amenity provided
We were delighted with our King Villa on this property.
Lovely furnishings, perfect location away from the noisy Myrtle Beach experience, close to upscale shopping and dining.
Villa had a gas fireplace and a great screened porch for outdoor relaxing. Totally pleased with the stay.
The villa was perfect.
October 11, 2014
Rated 5.0 out of 5.0 by Tom814 Only Placee to Stay in Myrtle Beach!
My family has stayed in many different hotels and resorts in Myrtle Beach but the vacation club is not only has the best facilities but also outstanding employees and is a great value for the price. We have stayed there three times and plan on staying there every time we visit Myrtle Beach in the future.
October 8, 2014
Rated 5.0 out of 5.0 by Gregory Sept 2014 Great place to stay!
This was our first visit here. We really enjoyed the accomodations and the staff were great. We will be returning!
October 1, 2014