Rated 4.3 out of 5 by 140
Rated 5.0 out of 5.0 by pct24 Great staff and comfortable room
Stayed during Thunder Beach Autumn Rally, thoroughly enjoyed our stay. Was on secure executive floor and very satisfied with accommodations, staff and pool. Will definitely stay there again!
October 6, 2014
Rated 5.0 out of 5.0 by JFH51 Panama City FL
The location is great for business trips and the staff is very friendly and attentive, Wish I could have spent more time there.
October 5, 2014
Rated 5.0 out of 5.0 by James D 59 relaxing vacation spot
My wife and myself needed to unwind it had been years since our last vacation together the heated pool and hot tub and room service was just what we needed and just minutes from the beach
October 4, 2014
Rated 5.0 out of 5.0 by 2 happytravelers Great Staff!
We use Holiday Inn Select yearly for our ODRR reunion.
They consistently have extremely helpful,friendly staff.
The check in process is fast and efficient.
The bed was heavenly and we loved the fountains throughout the facility-indoors and out
The staff,from all areas,desk,housekeeping,maintenance,bar,etc all seem to like one another and work well with each other.
We never once got the sense of "I hate working here" that is so prevelant in other hotels where we have stayed
September 30, 2014
Rated 5.0 out of 5.0 by Mattybdown The customer service is impeccable
First and foremost I want to commend the IHG Corp, for putting together a staff of hard working, dedicated, customer service orientated people from different walks of life who can work and serve the Panama City beach area clientele as if they are your family and to me and my wife that out ways the view of being on the beach at any of the run down condo's on front street. Your staff are very competent people and in full control of that diamond in the ruff that we know as the Holiday Inn Select.
Teresa, Jessica, Jeanna, Abigail, Crystal, Cindy and Tony whom we met for the first time on our third visit and even the security guy that resembles old Saint Nick should all be put one high because if you don't you will be doing your Corp a great disservice so please recognize this fine group of special people because they own it!
Matthew and Nicole
September 29, 2014
Rated 3.0 out of 5.0 by Marc.wc Good Value
Good value and polite staff. Had a billing issue that was specific to military reimbursement. It took a lot of time to overcome the issue.
Facility is pleasant, though a bit dated.
I recommend based on the value.
September 28, 2014
Rated 5.0 out of 5.0 by NoFLRM I'm glad I chose this hotel
I was there for 10 days, and was completely comfortable there. The staff was very friendly and efficient, and really couldn't have been nicer. Decor is a little quirky but a remodel is in progress. I hope it doesn't all get dumped, it has character. Just needs a bit of visual organizing.
September 23, 2014
Rated 5.0 out of 5.0 by GARY2001 Caring staff
I stayed here for 10 months. The Staff is awesome, ranging from front desk, housekeeping,maintenance and Breakfast hostess and staff.They were amazing and very helpful, friendly and caring. Will remember these people for a long time.Will highly recommend this hotel!!!!!!!!!!!!!!!!!!
September 22, 2014
Rated 5.0 out of 5.0 by Bambam01 Great Service
Very Clean, and friendly staff! The breakfast in the restaurant was excellent!
September 17, 2014
Rated 5.0 out of 5.0 by Johnny Bravo Nice location and nice bar tender
The location of this hotel is perfect for business travel to the Panama City area. I enjoy having the bar at the hotel and the bar tender is always nice and attentive. The hotel is planning to update the rooms decor. That will be a nice addition.
September 9, 2014
Rated 5.0 out of 5.0 by Leoj1052 Wonderful place to relax,
I have stayed there on several occasions, and each time the staff is very friendly and knowledgeable. The atmosphere is relaxed and comfortable, the facilities are great. I would recommend it for any one that wants a great value.
September 8, 2014
Rated 5.0 out of 5.0 by theatreorganman Excellent Accomodations
This hotel was outstanding for it's quality and service
September 3, 2014
Rated 4.0 out of 5.0 by Homer-rific older hotel but nice and quiet
I have stayed in this particular location m any times over the last 20 - 25 years for business. I have watched the building and rooms continue to show their age.
September 3, 2014
Rated 5.0 out of 5.0 by Chavinity Beach weekend
Good stay. The hotel was located close to shopping and restaurants. It had indoor pool and hot tub.
September 3, 2014
Rated 4.0 out of 5.0 by C 504 Good time
Nice, friendly staff. hotel is a little outdated but no complaints
September 1, 2014
Rated 5.0 out of 5.0 by theBrit Very friendly employees.
Spent 3 weeks in this hotel while working long days nearby.
The hotel is delightfully dated, almost has a 70's retro feel.
Room and beds are comfortable and clean and housekeeping did a great job.
The crew at the reception desk are exceptionally friendly and helpful. Didn't try the restaurant food, but did sample the cookies and fruit and the surprisingly good and plentifu coffee in the main lobby.
My daily visit to the often deserted indoor pool and hot tub was a definite highlight of my stay, even if the foam in the hot tub occasionally made it more like a bubble bath.
All in all a very enjoyable stay.
August 26, 2014
Rated 5.0 out of 5.0 by Mr Long Awesome and helpful staff
I was at this property for my 50th High School Class Reunion. The setting and areas of this hotel were perfect for the Reunion. All of us were very pleased with the meal served and with the staff who assisted us.
August 19, 2014
Rated 5.0 out of 5.0 by Helotian Super hotel, super value
What a wonderful hotel. You simply can't beat the professional, friendly staff. They are the best I have experienced in my nearly 40 years of professional travel. Rooms are great. Look forward to staying at the hotel during my next visit to Panama City.
August 18, 2014
Rated 4.0 out of 5.0 by arisg712 GREAT SERVICE
I LIKE THIS HOTEL IT HAS EVERYTHING YOU NEED THE STAFF IS VERY HELPFULL IT IS A CLEAN HOTEL EVERYTHING SEEM TO BE IN GOOD CONDITIONS.
THE ONLY ONE THING AM NOT TO HAPPY ABOUT IT IS I HAVE OVER CHARGE AND I TRY TO SPEAK TO PERSON WHO IS IN CHARGE OF BILLING BUT NEVER ANSWER I HAVE LEFT 3 VOICE MAILS AND AM STILL WAITING FOR SOMEBODY TO CALL ME AND ADRESS THIS ISSUE.
OTHER THAN THAT I WILL L OVE TO SAID THANK YOU TO ALL THEIR STAFF.
August 13, 2014
Rated 5.0 out of 5.0 by CincinnatiRedsFan Excellent service, great breakfast, nice room!
This motel was very nice and the rooms were very comfortable. The breakfast bar was excellent, and the staff members were great! Close to shopping and the beach! NICE!
August 12, 2014
Rated 5.0 out of 5.0 by rtwjr Red Tubs
Good place to stay. The tubs are red, the carpet is blue. I enjoyed my stay and you will too.
August 12, 2014
Rated 5.0 out of 5.0 by RHS Alum GREAT SERVICE!
From the greeting at reception to final check out, the staff was always attentive to our needs and were genuine in their attitudes in the care and friendliness they exhibited. Will stay here again!
August 11, 2014
Rated 5.0 out of 5.0 by Nikki87 Amazing staff and nostalgic atmosphere
The staff was more than helpful and hospitable. The atmosphere was very welcoming and the eclectic "vintage", if you will, was wonderful to be a part of. I highly recommend this property to my friends. Please don't change the vintage feel of the property. It is beautiful and very clean. My only complaint would be the rollaway bed was not comfortable, as the springs were very poingnant ;) Lastly, the executive floor was an amazing bonus!
August 10, 2014
Rated 4.0 out of 5.0 by gra62 Business Stay
Good service by the staff. This is an older hotel and the rooms need to be upgraded. The service and location are good.
August 9, 2014
Rated 2.0 out of 5.0 by goldenfamily03 Average hotel
The hotel staff was very nice and made sure we had everything we needed. The room and the hotel seem very dated. It does not offer a free continental breakfast. It also does not offer an outdoor pool. The indoor pool was very cold and dark. Was further from the beach than I expected.
August 7, 2014
Rated 4.0 out of 5.0 by Angels123 Service from staff was excellent
My family and I were at the Holiday Inn in Panama City over the weekend for a family reunion. We had a couple of bathroom issues, but they were taken care of promptly. One day the housekeeping service was much delayed, but room was serviced nicely once completed.
August 7, 2014
Rated 5.0 out of 5.0 by 62mike Great place to stay
The hotel is in a great location and has a great staff that will go out of there way to make sure you have a great stay. They have very good food and great room service.
August 5, 2014
Rated 4.0 out of 5.0 employees
The front desk employees were very courteous and helpful for all of my needs. They welcomed me with a smile and with a professional manner. They are great
August 4, 2014
Rated 3.0 out of 5.0 by Private one current stay
Loved location. Beds not comfortable. But overall all stay in city was pleasant.
August 3, 2014
Rated 5.0 out of 5.0 by jaelaw52006 Excellent hotel for our Vacation stay for 7 days July 2014
My family of four had a great stay at this hotel during our vacation in Panama City for a week. The hotel was very nice and clean located in a relaxing environment. The customer service received at the hotel was the best we've EVER received. The entire hotel staff from the front desk clerk to the housekeeping staff went above and beyond to make sure we had a great stay. There was a slight mixup in our checkout day but they quickly fixed it even though they were trying to help us out (had death in family and they thought we'd need an early check out due to my inquiry "in case" we needed to check out early to attend a funeral). Loved the 24-hour access to the pool and hot tub. Breakfast was great- fresh and plentiful (burritos, bacon, sausage links, eggs, grits, biscuits, fresh fruit, yogurt, bagels, cereal, toast, milk and juice varieties). Beds comfortable. Great wireless internet access. Loved having a fridge and microwave in the room. Cable tv selection not too good but we weren't there to watch tv anyway. Would definitely highly recommend this hotel to others and will return to this hotel if I'm ever in Panama City again! Cannot speak highly enough about the customer service from EVERY staff person we encountered...they could teach other hotels and businesses how to get it right!
July 28, 2014