I have used this hotel on many occasions. It is always my first choice when taking early morning flights from Santiago.
I have always been happy with the staff, the food, the rooms.
Even though I[More] only live two hours drive from the airport, I still prefer to spend a good night here and head straight to the airport in the morning. Makes everything a lot easier.
I have recommended this hotel to countless people and will do in the future.
keep up the good work.[Less]
If you are seeking an airport hotel that is convenient, comfortable, and well-equipped, this is the hotel for you. It is easily accessed without having to board a shuttle.[Less]
Teh staff were exceptional
We had to book this night at the last moment due to delays in our flight and it was the only hotel at the airport, therefore very expensive. However, the staff were excellent at 2pm when we arrived[More] and helped us quickly to get in to our room so we could make the best of the short night. It also could not have been easier to get to, a few meters from the terminal doors.[Less]
Comfortable and beautiul hotel
Every one at the hotel was very friendly and helpful. The hotel was one of the most beautiful we have been to and we travel all over the world.[Less]
Hotel staff is professional. Location is very good. Rooms are comfortable and clean. Breakfast was outstanding![Less]
I have tried a few options in Santiago, but always return to Intercontinental mainly because the Hotel staff is so great, very courteous and always going the extra-mile to accomodate guests' needs.[More] This includes the hotel drivers some of whom I have known for many years and consider them very reliable, professional and discreet.
Only one critic regarding the elevators on the main tower. One of three was out of order for a few days therefore causing delays on the service.[Less]
Ice machine and vending machine
By Daryl Sr
I like to have Ice in my drinks. There is only one Ice Machine, and it is in the basement. Just a little inconvenient.
Sitting next to the Ice Machine is a Vending Machine that looks like it has not[More] been serviced in months. It was about 95% empty, and stayed that way the entire week I was there. To be honest, I would probably not have used the Vending Machine even if full, but it just didn't look professional for such a nice hotel.[Less]
good value. few issues
Temperature in the room cant be changed. i would get up sweating. for somereason, you can' lover the temperature
They do not always replace things in the room efficiency (shampoo, laundry bags,[More] etc.)
But good hotel and i will stay there agian and figure out the deal with the temperature[Less]
Excellent in all aspects, good room, comfortable bed, pillows too big, good wifi, very good breakfast selection,[Less]