Accessible and affordable accommodation near to the Stadium, most of Cardiff a walk away[Less]
Great location, great room and great service.
Would heartily recommend this hotel for the above reasons. We look forward to returning in 2016![Less]
The Staff are The Best
My wife and I travelled down from Chester to attend an Engagement party about 30mins away in Risca. I love the location of this hotel, so convenient. Only down side is they really do need a bigger[More] car park. Great welcome at reception, very helpful and informative and gave us a city map with directions to a store we needed to visit. The room was very comfortable and clean. Huge bed! Slept well too. Had nice Guinness in bar and huge coffee, both very good and for hotel prices not over the top really. The breakfast was very good and the pancake maker is just brilliant. The restaurant staff were so attentive and thorough but friendly too. Want to visit again if we can. What makes this hotel is the staff who are just so friendly and helpful. It doesn't matter how good the hotel is without this vital ingredient.[Less]
Great place to stay
Stayed here for just one night. Very pleasant, clean place, but the one thing that stood it apart was the friendliness and helpfulness of the staff - they were excellent.
I stay in a lot of hotels[More] and some of the more expensive ones could learn lessons from this HI Express.
We have often stayed at this hotel and each time find the welcome by the reception team to be very professional. Service staff both in the lounge and at breakfast excellent. Standard of room always[More] excellent both in facilities provided and cleanliness and was pleasantly surprised on our most recent visit to be allocated a room that had been refurbished.
A most relaxing stay, thank you to all concerned and we look forward to a return visit soon.[Less]
Excellent service and great value for money
The room was a good size with a double bed and sofa, plenty of room in front of a decent full length mirror and hairdryer positioned next to it. If I was staying here for business, there was plenty[More] of room at the desk to work, with good lighting. We could also adjust the temperature in the room which was a bonus as it was one of the first cold nights this year. The bed had a sag in the middle which meant I didn't have a great night's sleep and whilst the shower had good pressure the shower-head did not want to stay in position until it was forced into place! However, it was hot and shower gel was to hand so it did its job. By the time we went down for breakfast (half an hour before it finished) there wasn't much hot food left so we opted for continental breakfast, of which there was ample and tasty. All the staff smiled and were friendly. We also needed to head out soon after checkin so the receptionist ordered us a taxi which arrived by the time we walked up to the room, dumped our bags and headed straight back down. We couldn't have asked for better service. Thank you.[Less]
Everything you could want for a short break. Good service, clean rooms and some peace![Less]
Great Location central for city or the bay
Staff where friendly polite and attentive
Wouldn't think twice about staying here again[Less]
Great Stay again
We wanted to do the Cardiff Christmas market and enjoy the Christmas lights this was a great base to stay able to walk into town leaving car and also walk to bay . Easy great area to stay .Hotel was[More] clean and tidy only complaint is shower curtain needs to be bit longer as floor seems to always get wet out side shower !
Great sleep great breakfast otherwise will be back[Less]