Extremely friendly and helpful staff. Hot food served until late so I could still get a dinner when I came in. The shuttle bus service to the airport is brilliant as well. Rooms were lovely and very[More] comfortable and nice and quiet too.[Less]
Great service and friendly staff.
Used hotel this week on the park, stay and go option but did park, go then stayed for one night after holiday as we were using the nearby airport and had a late return flight. Room was clean,[More] comfortable and excellent service from helpful, friendly staff - no problems with the free shuttle bus service too. Would definitely stay again if flying from airport on early/late flight.[Less]
Staff were very friendly while remaining professional. Arranged for bus to come and fetch us from airport late at night. Our car would not start when we were leaving so they invited us back into[More] hotel for coffee while we waited for RAC[Less]
Comfort but a flawed room
Good room and service but there were defects in the room and the staff could not solve the heating problem despite repeated attempts[Less]
A warm welcome
Going to be away from home for multiple nights is part of my life. I try where possible to book Holiday Inn based upon previous experience and the Reward Scheme. Cardiff was a 3 night stay and the[More] Staff were very welcoming. I wish I had done my homework and taken my swim kit as the pool looked very good. All in all a Home away from Home.[Less]
Good clean hotel
Hotel Clean and comfortable my only issue was the bar food, poor choice and quality.[Less]
Great Location central for city or the bay
Staff where friendly polite and attentive
Wouldn't think twice about staying here again[Less]
Great Stay again
We wanted to do the Cardiff Christmas market and enjoy the Christmas lights this was a great base to stay able to walk into town leaving car and also walk to bay . Easy great area to stay .Hotel was[More] clean and tidy only complaint is shower curtain needs to be bit longer as floor seems to always get wet out side shower !
Great sleep great breakfast otherwise will be back[Less]
Staff at breakfast very helpful and efficient .
By babyface ur mine
Recommend stay in Cardiff bay holiday Inn ,when going to the theatre. Close to all amenities,with breath taking views from restaurant window.[Less]