Very nice stay ...
Staff great and helpful....
Just remember to sought your car parking out so you don't get a fine in the post when you get home .[Less]
Comfortable for last minute stay at Luton Airport
Comfortable for last minute stay at Luton Airport. Booked at midnight and left early the next morning with no problem.[Less]
Always a lovely welcome from Ann marie on reception
I always stay at this hotel with work, comfotable room and very clean.[Less]
Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
Very Happy Experience
We have stayed in three different hotels in Westfield, Stratford City and this is the best of the lot. The room is spacious and clean but could do with a mini fridge. The breakfast is excellent with[More] plenty to choose from. Staff are very friendly and helpful. Complimentary Prosecco over the weekend was a nice gesture. Lovely surprise rewards (free room wi-fi and two complimentary drinks) during check-in, courtesy of IHG through booking directly with them.[Less]
Nice stay with family members
By Tony JB
The hotel is in a great position for shops and quality eateries. Unfortunately the breakfast buffet, whilst having a good choice was rather on the tepid side. But that was the only negative comment[More] from any of us.[Less]
I visited London for WTM. Stayed before and after the event. Overall my experience is very good: nice hotel, comfortable bed, clean room, good breakfast and helpful staffs. Will recommend it to[More] anyone.[Less]