Convenient location and good comfortable facilities
Staff are responsive to needs and willing to listen. Decorations within guest rooms appera a little tired and not as modern as some other Holiday Inns. It is ideally located for Borehamwood shops and[More] close to motorway connections[Less]
Food only ok
By tony 23ee
The food can be a bit bland but is edible, the service can be a bit slow when busy but the staff do try, Hotel could do with a freshen up in the rooms, the internet could be a bit quicker and the[More] Freeview tv is limited[Less]
Lovely staff, so helpful, and so welcoming
We have stayed in this hotel at least 100 times over the twenty odd years since our children moved to London.
In these days it was called THE ELSTREE MOAT HOUSE HOTEL.
Regrettably the only complaint[More] we have, is the fact that the hotel requires major renovation now.
In our room this time we had to point out various articles of ironmongery were missing or broken.
I don't think one penny has been spent in upgrading or renovation since the hotel was built......Great shame:[Less]
We had a three night stay at this Holiday Inn and it exceeded our expectations in every way. The room was very modern, comfortable, spacious, and quiet. The staff were excellent.[Less]
Comfy and safe
Really enjoyed the hotel, It was exactly where I needed to be. Breakfast could have been a little better but overall the stay was excellent for its needs.[Less]
Great modern hotel
It's a great modern hotel. All the rooms are well appointed and comfortable.
Staff are always friendly and helpful.
Not tried evening meals but lots of places to eat nearby from the very cheap curry[More] cafés, to upmarket Turkish (the excellent Efes diagonally opposite) and of course MacDonald's (24hrs - great for a late arrival)
If you fancy a brisk walk, you can be in Whitechapel in 5 mins and Brick Lane in about 10 mins (or £5 in a black cab) Plenty of choice there![Less]
Comfortable and Clean
Stayed here with work for four nights last week. The hotel was busy and although I wasn't there a lot, I was impressed by how helpful the staff were and how clean everything seemed to be. I'd stay[More] here again and would happily recommend it to people. Thanks again to Guiseppe, who was really helpful on the night I checked in (I'd forgotten my toothbrush!) and who was always friendly and happy to help.[Less]
comfortable stay at Stratford
Ideal location near to shopping centre and mainline and underground services. Pleasant friendly staff, comfortable clean hotel enjoyable stay.[Less]
great service clean and comfy bed
good service, from start to finish of my stay.
just keep on doing what you are doing[Less]