The front desk staff was exceptional and professional.[Less]
Usual positive experience with one meal blip that was addressed appropriately.
Always very welcoming on arrival, good value fo rmoney and friendly staff[Less]
Ideal hotel in York
A good location for my business trip to Holgate Park. Comfortable and welcoming staff/service.[Less]
well equiped comfortable hotel with friendly helpful staff
nice location, pleasant outlook, good value, friendly small hotel, helpful and efficient staff, easy free parking[Less]
Comfortable bed and great service.
I slept really well. The room was what I expected it to be.
The Toby carvery next door is great, easy to get to.[Less]
Good location, friendly staff
By Simon P
This is just what you want from HI Express, good location, reasonably priced, clean[Less]
Well worth a stay.
Lovely comfortable hotel in the centre of Wakefield. Near to shopping areas and the beautiful Cathedral.
Staff friendly, professional and helpful.
Already booked our next stay ![Less]
Great staff and service.
Stayed here for three nights. I have never ever met friendlier staff. They could not do enough for us. Really friendly and welcoming. Whatever we asked for, we got. The cleaning staff were great and[More] really friendly as well, asking us how our room was, did we sleep well, was there anything they could get for us. Breakfast was varied-loads to choose from. Really enjoyed our stay here. Would definitely go to HIE again.[Less]
warm and welcoming
Very friendly helpful staff, especially on reception[Less]