Location, Location, Location
I must say I read mixed reviews before booking but I was pleasantly surprised with having a positive experience at this specific hotel, very good location and feeling safe coming back late at night
after sightseeing and overall very good customer service. [Less]
Very nice hotel
Good location, and well managed. It was a busy weekend at the hotel, but they had planned ahead and had sufficient staff to manage the crowd.
There were a couple problems, but management did take care of them for me. This is above average for Times Square.