With this being a newly renovated property, I was expecting some kinks to be present, so when our first room ended up being a little too warm due to some HVAC issues, we were initially worried that
we would be stuck in a hot room overnight. However, once we addressed the issue to the front desk, they immediately remedied the situation by moving us to other rooms, allowing us to have a comfortable weekend in Houston. The staff was attentive to our needs, and honestly did more to ensure our stay was exceptional than any other staff has in any of my previous hotel stays.
The restaurant has some great burgers, and the hotel location is in a prime area of downtown with plenty of venues and restaurants within walking distance.
The staff is what made this stay exceptional, and I will be glad to return in the future. Thanks again! [Less]