It was nice to arrive and see the presence of security walking the parking lot,making mutiple rounds,it makes me rest alot better knowing they are doing thier best to secure thier customer and[More] valubles while staying thier it lets you get a good nights rest in a comfortable bed Thanks[Less]
Mayra A is Awsome
By Business Business Busines
The best part of my stay was Mayra A at the front desk.
She was an outstanding personality to have on the front lines.[Less]
If you stay at any other facility in Laredo, you will not get the service level as far as I am concerned. You will never go wrong staying at this HIE property.[Less]
Staybridge suites Laredo
4.5 out of 5 stars, Clean ample room, decent breakfast, very friendly staff always willing to help and listen, this hotel was under construction did not get much of the benefits, but I would stay[More] again.[Less]
The hotel was fantastic! The hotel staff was exceptional. I would highly recommend this hotel for anyone staying in the Laredo area.[Less]
very nice hotel
The hotel is well located, looks like new.
happy hour was very nice with free wine and beer.
the meals at breakfast were also very good.
gym need minor repairs.[Less]
Great Service, Comfortable beds a safe place to stay
We had a great time while our stay at Holiday Inn Express Nuevo Laredo. I do have some complaints but it was a great stay and the house keeping staff was great. They did knock every morning to say[More] good morning and to had clean towels which was good. The room was great very clean, the beds where comfortable but the covers could be upgraded they where very itchy. My kids where very excited to go swimming and it turned out that it was closed for the season when I booked I made sure it would be available and it was not. would like a little fridge or even a microwave in the room to heat up left overs or to put away milk I had a long stay and it would have been nice to have these options because my kids are milk freaks and they have milk before bed and first thing in the morning. The breakfast option was good but not much variety they served the same thing every day egg and ham. Front desk staff could be a little friendlier they seem in a bad mood thought I was never disrespected the facial expression said it all.[Less]
loved the stay
The location was wonderful since it is just down the street of the boarder. My children were pleased therefore i was pleased.[Less]
Great service and wonderful room.
The service was great. The lady at the front desk was very helpful in finding us a room. The room we got was very clean. The bed was exceptionally comfortable. The only problem was that it was a bit[More] noisy because the family staying in the other room had kids who were running around being loud. I would've liked to see more options at the breakfast buffet. Other than that it was a great experience.[Less]