Had to make quick arrangements for husband to stay in New Braunfels unexpectedly. Phone call to hotel to make sure he would have a room and that everything he needed was billed to my credit
Front desk made sure everything went smooth from check in to check out.
If you have ever had to make last minute arrangements to a hotel to pay for a room for someone, you know if can be a nightmare. The staff at this property handled credit card authorizations by fax quickly and efficiently before he even got to hotel. It was definitely a relief knowing that he checked in without any problems regarding payment.
He said the entire staff was more than accommodating and the room was perfect.
So, needless to say, this will be the hotel we choose if we are ever in New Braunfels again.
Thanks again! [Less]