The hotel is well located with easy access to harbour area, perfect if you intend to see the sights, take the ferry or the bridge and you are there. The parking lot could use some repairs and some
of the carpets inside the corridors.
The one thing that came to mind when I opened the door to the room: A bit dated but in perfect condition. Everything worked and was spotless which is exactly what you are looking for when traveling.
Bed was comfortable, not too soft, not too hard and overall the room was quiet, did not hear neighbors so we had a very good night of sleep.
We managed, in our rush to visit Halifax, to forget a piece of luggage behind. We reached out to the staff and they found it and arranged for us to be able to send a courrier pick it up (as we were well on our way home when we realised it!).
Great customer experience, above and beyond customer service. Well done! [Less]