This hotel exceeded my expectations! This is the second time I've stayed at this location and had an even more enjoyable experience than the first. The space is quiet, comfortable and clean. The[More] hotel staff were awesome. I will definitely stay again![Less]
This is a very good hotel. Very comfortable and the staff is very good.[Less]
very comfortable bed
We really enjoyed our stay here. Very comfortable beds.[Less]
Great place to stop in Toronto
By Montreal Canadians
It is located downtown which is perfect to visit. Just park your car and walk or use metro and buses very close by.
Room was clean, quiet, comfy, staff was friendly and[More] helpful.
Plenty of different restaurants for dinner, lunch and breakfast.
Will come back definitely.[Less]
Reliable, reasonably priced.
By Missus Yinny
Great location on two subway lines. Clean, friendly staff, reasonably priced.[Less]
Great front desk staff, good location
I stayed here Nov 2016 for its close proximity to the ROM, where I had an event to attend. Staff were courteous and professional at check-in and after a quick trip upstairs to get ready, I came back[More] down to find it pouring rain. The front desk clerk said they didn't have any to lend out, but gave me her own umbrella that she'd brought to work! She certainly didn't have to, and it was much appreciated.
Overall the accommodations are good. The bed seemed too soft, but the room was comfortable and clean.
There's a bar/restaurant off the lobby, but the food and atmosphere really aren't on par with the rest of the hotel. It needs renovated and a new menu. Just down the street a couple of doors there's a fantastic Italian place for dinner, and many more restaurants between the hotel and the ROM. I'd skip the one in the hotel next time.
I was greeted as an IHG member at check-in and offered late checkout, which I gladly accepted. I'd recommend this hotel to anyone looking for accommodations in the area.[Less]
nice to have kitchen
Had a separate kitchen area...pool was small but nice. Room smelled like cigarette smoke.[Less]
Love this hotel
I stay here every chance I get. Had a change to my reservation that made the stay not as enjoyable as usual. I will return but I hope I get the type of room I reserved.[Less]
Good hotel stay
Went for girls hockey tournament. Had a good time after the games in the hotel. Breakfast was not the best selection and muffins and cinnamon buns were dry.[Less]